Fran💁🏼‍♀️

[Fran💁🏼‍♀️ @franwolsoncroft]

@justgwandering Love you 🧡🧡🧡

[Fran💁🏼‍♀️ @franwolsoncroft]

215 days - or 7 months and 1 day - since I submitted my complaint to @helptobuy and they’re *still* thinking about it 🤔

[Fran💁🏼‍♀️ @franwolsoncroft]

@helptobuy And what you don’t tell people is the “6-8 week” process will take 9 months 😂

[Fran💁🏼‍♀️ @franwolsoncroft]

@helptobuy @financialombuds @MartinSLewis @MoneySavingExp @itvMLshow @CPhilpOfficial @HomesEngland @Lenvi_Tech @Fintech_carter Is it common practice to ignore your customers? @HomesEngland @helptobuy …3/3

[Fran💁🏼‍♀️ @franwolsoncroft]

I am c.£3k out of pocket due to @helptobuy constant misinformation, delays & lack of response. How is this fair? I’ve been told for the last 2 weeks “sorry no update”, why don’t internal teams speak to each other? When does it end? @MartinSLewis @MoneySavingExp @financialombuds

[Fran💁🏼‍♀️ @franwolsoncroft]

@helptobuy @financialombuds @MartinSLewis @MoneySavingExp @itvMLshow @CPhilpOfficial @HomesEngland @Lenvi_Tech @Fintech_carter I have asked multiple times now for an update. An update. Not a final response, an update, and as per, NO ONE is replying to me @HomesEngland @helptobuy . Do you think this is fair? …2/x

[Fran💁🏼‍♀️ @franwolsoncroft]

@TUIUK @tuiuk_uk__ & @RebeccaTUIUKRep to name two! 🗑️

[Fran💁🏼‍♀️ @franwolsoncroft]

@tuiuk_uk__ Conveniently joined twitter this month, following 10 people and not one of them is even TUI? Even if you are real, I will not be sharing my details with you 😂

[Fran💁🏼‍♀️ @franwolsoncroft]

Hi @TUIUK how do I raise a complaint? I filled in the online form and you’ve replied with an answer that has nothing to do with the subject… clearly didn’t read the details!

[Fran💁🏼‍♀️ @franwolsoncroft]

@RebeccaTUIUKRep Absolutely not, you’re a bot. Get in the bin 🗑️

[Fran💁🏼‍♀️ @franwolsoncroft]

@tuiuk__TU_ Absolutely not - you’re an account with 0 tweets and joined this month. Get in the bin 🗑️