RAJAT MATHUR

Simple living high thinking guy.

[RAJAT MATHUR @freaksheader]

@TumbleDry Extremely disappointed with your service. I submitted 12 expensive curtains for cleaning. 4–5 were returned seriously damaged. The original golden print/design & fabric finish are badly damaged, leaving them looking like plain, poor-quality fabric.

[RAJAT MATHUR @freaksheader]

@AmazonHelp Already shared each and everything, but status is not getting changed. They are saying the same thing again and again.

[RAJAT MATHUR @freaksheader]

@amazonIN @AmazonHelp @JeffBezos This is extremely disappointing and feels like a scam.

I ordered Aristocrat Duralite set of 3 (Red, soft case)https://t.co/gv19XXqHT5 on 28 Mar 2026 (Order ID: 403-5021418-7575559). Amazon Pickup Tracking ID: 629785822210 (picked up on 6 April). However, I received a completely different product type – dark green hard suitcases. I did not even open the trolley zip, repacked it immediately, shared photos in the complaint the same day.

After investigation, I was first told a refund would be processed because replacement is not available. Later, your team denied it saying “different product received” — despite photos submitted by me AND your pickup agent.

After denying the refund, I was asked to submit an appeal. I did that, sent an email as well, and waited 2 days (though response time was 24 hours). When I contacted customer care again, I was told: “as per investigation outcome, refund cannot be processed.”

Where did the product get changed? Why is the customer being penalized for your logistics failure? You are neither sharing investigation proof nor returned product details, and are holding both the product and my money.

@ajassy @jagograhakjago @consaff @consumercourtin
@AmazonNews_IN @AMZLofficial
This is unethical, illegal, and unacceptable. If not resolved immediately, I will be forced to take legal action. #Amazon #CustomerRights #RefundIssue #AmazonScam

[RAJAT MATHUR @freaksheader]

Here’s a firm and direct reply you can post:

@amazonIN @AmazonHelp I have already used the link you shared and contacted customer care multiple times. Every time I receive the same response: “as per investigation, refund cannot be processed.”

Why are you repeatedly sharing the same link when there is no update or resolution? This is simply wasting the customer’s time and avoiding the actual issue.

If there is no new action or escalation from your side, please stop redirecting me to the same process and provide a clear justification with proof for denying the refund while keeping both the product and my money.

This kind of response is unacceptable and shows a lack of accountability.

[RAJAT MATHUR @freaksheader]

Here’s a firm and direct reply you can post:

@amazonIN @AmazonHelp I have already used the link you shared and contacted customer care multiple times. Every time I receive the same response: “as per investigation, refund cannot be processed.”

Why are you repeatedly sharing the same link when there is no update or resolution? This is simply wasting the customer’s time and avoiding the actual issue.

If there is no new action or escalation from your side, please stop redirecting me to the same process and provide a clear justification with proof for denying the refund while keeping both the product and my money.

This kind of response is unacceptable and shows a lack of accountability.

[RAJAT MATHUR @freaksheader]

@amazonIN @AmazonHelp This response is completely unacceptable. Saying “this is the best we could offer” without any transparency or proof is not a resolution.

I have already shared all required evidence, including photos, and your pickup agent has also verified the same. Still, you are denying the refund and not providing any investigation details.

How can Amazon keep both the returned product and the customer’s money and call this a resolution? This is not assistance, this is unfair practice.

I will now be escalating this matter to @consaff and proceeding with legal action as this clearly violates customer rights.

@ajassy @JeffBezos @jagograhakjago @consumercourtin

#Amazon #CustomerRights #RefundIssue #AmazonScam

[RAJAT MATHUR @freaksheader]

@amazonIN @AmazonHelp @JeffBezos @ajassy @jagograhakjago @consaff @consumercourtin @AmazonNews_IN @AMZLofficial

Even after submitting all documents again, I received the same response: “as per investigation, refund cannot be processed due to incorrect product received.”

How is it “incorrect” when I have already uploaded clear photos, and even your pickup agent captured and uploaded the same at the time of return?

If the product was swapped during transportation or at any stage, why is the customer being held responsible? On what basis are you denying the refund while also keeping the returned product?

This is completely unfair and unacceptable. Please provide proper proof and resolution immediately. #Amazon #CustomerRights #RefundIssue #AmazonScam

[RAJAT MATHUR @freaksheader]

@AmazonHelp Submitted the Details

[RAJAT MATHUR @freaksheader]

@amazonIN @AmazonHelp I have contacted your team through the provided link and spoke to your customer executive. I am still being told the same line: “as per investigation outcome, refund cannot be processed.”

This is unacceptable. I have already shared photos, your pickup agent captured images, and the product was returned in the same condition. Still, you are denying the refund without any proof or transparency.

How is it justified that Amazon keeps BOTH the product and the customer’s money? This clearly looks like harassment and unfair practice.

If this is not resolved immediately, I will proceed with filing a formal complaint with @consaff and take legal action.

@ajassy @JeffBezos @jagograhakjago @consumercourtin

#Amazon #CustomerRights #RefundIssue #AmazonScam

[RAJAT MATHUR @freaksheader]

Hi @TrafficAgra @SspAgra . please clear this traffic jam. It’s caused by a jhanki and the administration allowed this to happen in such a crowded place. There’s no police to clear the road and help.

[Er. Bhupendra singh @bhupi2087]

@sudhirkmr6931 @NBTDilli @tricitytoday @aajtak @ZeeNews @dmgbnagar @noidakhabar Residents came out to protect the https://t.co/dFDtiIgrrw Security guard deputed.Builder providing 0 Facility and safety to Residents while we have paid heavy maintenance charges.
#MigsunTwiinz

[RAJAT MATHUR @freaksheader]

When Dominos gives intercity Delivery!
@dominos @dominos_india

[RAJAT MATHUR @freaksheader]

Got the order yesterday!! Thank you for the fast resolution!! Highly appreciated. @flipkartsupport @Flipkart

[RAJAT MATHUR @freaksheader]

Worst delivery service of #Flipkart
Dont make fool of customer's with showing your big billian days #BigBillionDays if you are unable to fullfill the customers products. Shame on you !! #Flipkart #flipkartsupport @_Kalyan_K @Flipkart

[RAJAT MATHUR @freaksheader]

Flipkart order is getting delayed day by day. There is no update. Stuck at jhajhar warehouse. #BigBillionDays #Flipkart #iPhone12 @_Kalyan_K @Flipkart

[RAJAT MATHUR @freaksheader]

Flipkart order is getting delayed day by day. There is no update. Stuck at jhajhar warehouse. #BigBillionDays #Flipkart #iPhone12 @_Kalyan_K @Flipkart

[RAJAT MATHUR @freaksheader]

https://t.co/bxIQfqlNLB

[RAJAT MATHUR @freaksheader]

https://t.co/LfDKKKdrNZ

[RAJAT MATHUR @freaksheader]

https://t.co/BpG02H0EaX

[RAJAT MATHUR @freaksheader]

https://t.co/AafFU9m1HH