@GC_Rail Was booked on the 13.25 brighouse to grand central and advised to divert via Sheffield at Wakefield by GC staff. Was advised at Sheffield to return home due to ongoing issues. Can I a use my ticket tomorrow on GC or refund tickets for later travel?
@Plusnet tried to swap to EE from plusnet, website said it would be easy! Ordered new Sim using your website link to EE. Heard nothing for a week. Told today by EE CSR sim would go through at double the price - complete shambles !
@AsdaServiceTeam quote code 'HER'. I bought 6 ES Lincolnshire sausages the flavour of the sage is too strong and made them unpleasant to eat. Also had a lingering aftertaste. Your label mentions try me, love me - visit the website to get a refund where is this on your website?
@nsandihelp I am trying to transfer a junior ISA to yourselves but the account number is only eight digits on your website and 11 on your pdf form. The account I am trying to transfer from uses a 4 digit/9 digit roll number what do I do?
@TPEassist I was of the understanding that tpe staff travelling should give up their seats to the long suffering paying and standing public - is this correct? I am not sure all your staff seem to be following this "advice".
@TPEassist This week I have noticed railway staff travelling in First Class (presumably for free) on the 16.18 Manchester Victoria To Huddersfield Train. This train is extremely busy and seats are at a premium, first class doubly so. Is this normal practice?
@TPExpressTrains I pay a premium for first class ticket to manchester from huddersfield. On way back to huddersfield 16:18 from victoria.customer services invited standard passengers to sit in first - can I claim a refund for this journey as he'd downgraded the area to standard.
@TPEassist - Train arrived on time into Manchester Victoria today. Lounge in Huddersfield open, coffee machine and TV working. Faultless service and makes a very pleasant change - please keep it up TPE. You just need to put some more carriages on for the afternoon rush hour...
@TPEassist Hi can you let me know why it is worth paying £387.90 for a first class season ticket for the Huddersfield to Manchester Victoria train. All I got this evening on the 16:17 back from Manchester was the ability to stand in first instead standing in standard!
@GC_Rail I am booked on the 08:24 Brighouse to London train tomorrow morning wednesday 6th June. Can you tell me if the service is expected to be running as normal from Brighouse.