FreshDirect

FreshDirect has offered the best in fresh food since 2002—we can proudly say that we pioneered online grocery shopping.

[FreshDirect @FreshDirect]

@susanznet Hi Susan, Thank you for being a loyal customer. I apologize for the lack of timeslots and product availability. Please DM us your email address. - Dawn

[FreshDirect @FreshDirect]

@cishimmy @susanznet I am so sorry that the fish was spoiled in your order. Please provide us with your email address and we will certainly look into this issue for you. Peggy

[FreshDirect @FreshDirect]

@0acesback2back Hello Alison, thanks for reaching out again. We regret our drivers unacceptable behavior. I can see we escalated this to their manager and compensated you for this unacceptable experience. -Jason

[FreshDirect @FreshDirect]

@jawnquincyadams Good morning I am sorry someone tried to access your account. Please change your password right away.  If you would like the account closed please call contact us 866-283-7374. We are not able to assist with this via email or chat due to the verification needed... Thank you

[FreshDirect @FreshDirect]

@poethell I am so sorry that you were missing half of your order. Please provide us with the email address on your account and we can look into this issue for you. Peggy

[FreshDirect @FreshDirect]

@ellejnyc So sorry that you are still waiting for your delivery! please DM us your order # and we will look into it for you.

[FreshDirect @FreshDirect]

@mastedium I am sorry that you are having issues with the website. Please clear your cache, cookies and history on your computer. Peggy

[FreshDirect @FreshDirect]

@poethell Please let us know how we can help you. Peggy

[FreshDirect @FreshDirect]

@poethell So sorry that you are still waiting for your delivery, please DM us your order # and we will look into it for you. - Elton

[FreshDirect @FreshDirect]

@_kimford_ I am so sorry that you are unable to get the delivery time that you require. The only delivery times we have are the dates and times that are posted on the website. Peggy

[FreshDirect @FreshDirect]

@TiglathPlzr I am so sorry that you are experiencing issues with the updated version of the app. Your feedback has been forwarded to our IT department for further review. I am so sorry for any inconvenience this may have caused you. Peggy

[FreshDirect @FreshDirect]

@egallaghe198 @couponfollow Any promotions that are available are sent to our customers by email or mailer.

[FreshDirect @FreshDirect]

@DrSapenPsych @RT_freshdirect Hi there, I am sorry for the poor delivery experiences. We would be happy to look into this further for you. Please DM us your email address if you have not already called the customer service number. - Dawn

[FreshDirect @FreshDirect]

@arkaneil I am so sorry that the delivery person was sorting orders in your driveway, please provide us with your address and this will be reported to the transportation team. Peggy

[FreshDirect @FreshDirect]

@Warb58 hi, thanks for looking out for us. unfortunately this is not us, this is the Freshdirect UK company- we have nothing to do with them. Also our brand colors are not yellow and grey!

[FreshDirect @FreshDirect]

@NycGodmother @rmusimg @getir @galeabrewer @NYCCouncil @NYC_DOT @NYPDTrafficOps @mayor .

[FreshDirect @FreshDirect]

@AFineBlogger @DickYoungsGhost @amazon .

[FreshDirect @FreshDirect]

@carolynzez23516 I am sorry that you were unable to reach us. Please let us know how we can help you. Peggy