with no explanations on their whereabout ,A £10 voucher is acceptable for making us miss our christmas with our family!? And money on local flights,u should be ashamed of yourself,in-flight Service was the worst treatment i have ever endured,@British_Airways Where are my bags?!!
@British_Airways is Appalling!!! delayed my flight so i missed my connecting flights,i was trying to get home to my kids for Christmas with presents,after endless promises that my luggage was on the rescheduled flight i arrive on Christmas day and cannot find any of my bags
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