For those running high volume Shopify stores:
Are you handling chargebacks manually or using an app/service to submit evidence and fight disputes?
What’s working best for you?
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Got money locked in a payment processor.
They’re saying the only way to release it is to completely stop processing and wait 6 months.
My chargebacks are clean, metrics are solid, yet they’re still holding funds.
Has anyone successfully used a lawyer to force a release? Or is there a better way to handle this?
Payment processors feel like a scam when this happens.