fxdconf

@MadPow's Financial Experience Design (FXD) Conference brings the worlds of finance, design, experience, innovation, and psychology together. 10/20/21-10/21/21

[fxdconf @fxdconf]

@madpow's expertise is helping organizations like yours, understand the full lifecycle of a person's experience, set a vision for an improved future experience, chart a course to get there, and ultimately deliver better business outcomes.

[MadPow @MadPow]

Our Interactive Journey Maps & Service Blueprints are next-generation deliverables designed to illustrate the insights from behavioral, qualitative research that inform a visionary experience strategy. Learn more using this interactive example - https://t.co/5Uw5Xo1eNj

[Nedret Sahin @nedretrsahin]

Last but certainly not least, Mike Aragon talks about service design and Disney World at @fxdconf #FXD2021
They introduced Service Design to their stakeholders to facilitate a better methodology to define problems and create solutions that served both their employees and clients.

[fxdconf @fxdconf]

#FXD2021

[Nedret Sahin @nedretrsahin]

@fxdconf @TedLiljestrand Considering Advice at @Vanguard_Group
- What is authentic to our brand, business, history, culture, value?
- What is aligned to the story of advice in the world
today, and how we can fix it?
- What is aspirational for our brand and business?

#FXD2021

[Nedret Sahin @nedretrsahin]

(1/2) Brian McLaughlin, CEO of @bottomlinetech, is talking about evolving your UX practice: 8 things we know (and a few we don’t) on the @fxdconf stage.
8) Know what to show to whom
7) Put the noise at the correct end of the cycle
6) Process saves; process kills
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[Nedret Sahin @nedretrsahin]

@fxdconf @KPourian @ksilver
"A well-planned design system can not only increase
consistency, but can also be a tool for Diversity, Equity, and Inclusion efforts by infusing those crucial concepts into governance guidelines, reference guides, and workflow patterns."

#FXD2021

[Nedret Sahin @nedretrsahin]

@fxdconf #FXD2021

Want to talk in more depth about design systems with our VP of Development? Kianosh would love to connect.

Book time with Kianosh here: https://t.co/Mc9pMv0Ypx

[Nedret Sahin @nedretrsahin]

@fxdconf @KPourian @ksilver
"A well-planned design system can not only increase
consistency, but can also be a tool for Diversity, Equity, and Inclusion efforts by infusing those crucial concepts into governance guidelines, reference guides, and workflow patterns."

#FXD2021

[Nedret Sahin @nedretrsahin]

@aaroni is talking about leading successfully through leading ourselves on the @fxdconf virtual stage.

Aaron starts with this @simonsinek quote: “Leadership is not about being in charge. Leadership is about taking
care of those in your charge.”

#FXD2021

[Nedret Sahin @nedretrsahin]

@fxdconf @robinbeers "Researchers have an important role in making business more human."
The superpowers that catalyze organizations to be more human:
What > Learning
So what > Connecting
Now what > Generating

"In this VUCA world, research is the most predictive tool we have."

[Nedret Sahin @nedretrsahin]

@fxdconf @andelamonica Discusses executive leadership strategies in order to deliver against the end-to-end customer experience. He'll talk about these 3 big tent poles:
1) Crafting a shared vision
2) Experience principles
3) Trust at scale
#FXD2021

[Nedret Sahin @nedretrsahin]

@fxdconf @andelamonica Discusses executive leadership strategies in order to deliver against the end-to-end customer experience. He'll talk about these 3 big tent poles:
1) Crafting a shared vision
2) Experience principles
3) Trust at scale
#FXD2021

[Nedret Sahin @nedretrsahin]

@fxdconf @LindseyMesservy Organizational challenges we encounter. #FXD2021

1) We can’t quite put our finger on what’s happening.
2) We’ve identified what’s going on, but not what should change.
3) I know what I want to do, but not how to approach it

We have tools for each!

[fxdconf @fxdconf]

#FXD2021 #financialwellbeing

[Nedret Sahin @nedretrsahin]

From Julia Salnikova's talk at @fxdconf

3 design principles to leverage behavioral
approaches to drive engagement with users and help them build healthy habits

1) Shrink a big goal into a daily afterthought
2) Illuminate one step at a time
3) Inspire confidence

#FXD2021

[fxdconf @fxdconf]

@mauricecherry @revisionpath #FXD2021

[fxdconf @fxdconf]

#FXD2021 #financialwellbeing

[fxdconf @fxdconf]

#FXD2021

[fxdconf @fxdconf]

@mariahhay, Chief Experience Officer at @helpscout #FXD2021

[Nedret Sahin @nedretrsahin]

Next up at @fxdconf: @mariahhay, Chief Experience Officer at @helpscout, will talk about ethics and product design, and how we must first do no harm. #FXD2021

[Nedret Sahin @nedretrsahin]

@fxdconf Are we moving forward together? Are financial services organizations serving their customers? Are they serving their employees? According to Gallup, 48% of employees are actively searching for a new job. It's essential to answer the 'why' behind what we create. #FXD2021