@sprintcare @TMobileHelp Who can actually help me, so far I’ve been hung up on while being connected for help and am ghosted via message? I just need to return a phone ASAP.
@sprint @TMobile WORST customer service experience! A phone agent told me I could exchange my glitchy phone at a specific store because she said she called them to make sure I could and it turns out she never contacted the store or noted anything on the account. I want to return this phone ASAP!
@TMobile the worst customer service experience at T-mobile! An agent told me I could exchange my glitchy phone at a specific store because she said she called them to let them know and it turns out she never contacted the store or noted anything on the account.