@easyJet the radio silence i’ve received on this complaint is honestly unacceptable. we had a right to care and you failed us. no meals or refreshments when being on the plane for 12 hours. how do you explain this?
@easyJet submitted a complaint 2 weeks ago, only today received a response that was incredibly dismissive. Labelled 4 issues and you only focused on 1, blaming solely the weather for the 36+ hour delay, refusing compensation. Quite frankly that wasn’t the case.