@duCares The only time I got a call from du was on the 26th of October at around 9 pm asking me to call the following number 04 8734003. I called more than 3 hours to no reply.
@duCares Prior to the call on 27 October - i kept on calling for 3 weeks to cancel my subscription also to no reply. I visited the dubai mall branch and no one helped as well. And meuaui al horani promised to fix and also did not help