Gam Dias

Navigate the Shift to Agentic Commerce with Trusted Agents: Delegation, Identity and Context

[Gam Dias @gammydodger]

Just published: "The Agentic Shift: The Librarian and the Revolutionary". Check it out and subscribe to get everything I'm making.
https://t.co/mHbVYgKZwF via @kit

[Gam Dias @gammydodger]

Just published: "The Agentic Shift: The Librarian and the Revolutionary". Check it out and subscribe to get everything I'm making.
https://t.co/mHbVYgKZwF

[Gam Dias @gammydodger]

How small hotels can get found in AI search. Practical first steps for independent hotels and casas rurales to improve discovery.
https://t.co/A9PUHSK1u3
#hotel #hospitality #SEO #AI #AIAgents #OTA

[Gam Dias @gammydodger]

The Trusted Agents Table - Food, drink and straight talk on agentic commerce.
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We're hosting a simple meet-up in London. No agenda, slides or pitching. Just people swapping stories and comparing notes on agents, identity, delegation and personal context. https://t.co/YJisvMxyA2

[Gam Dias @gammydodger]

Three questions to ask vendors at #itbberlin2026 re Agentic AI about Connectivity, Security, and Customer Experience:

https://t.co/4ovA9gBmYH

[Gam Dias @gammydodger]

Through the compound lens of hype we see many versions of AI, but leadership means resolving them into one clear picture of how our organization will truly use Generative and Agentic AI.

So Many Agents, So Little Time https://t.co/ICiRcwcOGM

[Gam Dias @gammydodger]

Agents Unleashed Vol 1 Agentforce Here and Now. The Art and Science of AI Driven Salesforce Automation.

Now available on Amazon https://t.co/Auy4ABEksR

[Gam Dias @gammydodger]

@Zendesk How about this one:

[Gam Dias @gammydodger]

@Zendesk @awscloud @honeywell @calm

[Gam Dias @gammydodger]

@Zendesk @Meta You can't get your own basic customer support right, your overbilling has now charged me $1490 for a subscription package my Account Mgr agreed to cancel Why would you want to automate further with AI if you can't even manage manual processes.

[Gam Dias @gammydodger]

@Zendesk @anjelahjohnson

[Gam Dias @gammydodger]

@Zendesk @OneSkinTech @Affirm @Medline

[Gam Dias @gammydodger]

@Zendesk

[Gam Dias @gammydodger]

@Zendesk

[Gam Dias @gammydodger]

@Zendesk You have overbilled me two consecutive months, I have been requesting a refund - as agreed with my AM - yet you continue to bill. Your customer service absolutely sucks... why am I on Twitter doing this? Pretty poor for a vendor of customer support software #fail

[Gam Dias @gammydodger]

@caixabank @bancosantander @caixabank and the staff were not only unapologetic but they were downright rude when I said I’d bern waiting for 45 minutes

[Gam Dias @gammydodger]

@caixabank in the branch in Pozuelo this morning - 4 people attending to 1 person for 30 minutes while there was a queue of 5 people waiting. Customer service absolute failure. What do you teach your staff?

[Gam Dias @gammydodger]

@caixabank - finally being served after 45 minutes. Monday 16 October Av de Europa 27, 28023 Madrid. Unacceptable service enough to make me close my account and move to @bancosantander

[Rupert T Bear @RupertSuperBear]

I haven't got many followers, but if our Tory masters are so bothered by Gary Lineker's simple honest tweet - let's retweet it as much as possible.

[Steve n Nature @SpacesSteve]

#ImWithGary
This was the tweet people of twitter spread it far and wide.
GARY LINEKER speaks for the people.