Gareth Mather

[Gareth Mather @garethmather]

@robhawkes Western Link says hi 👋

[Gareth Mather @garethmather]

We had teething difficulties @OctopusEnergy @g__j but, 3 months after you pulled it out the bag & monitoring during significant temperature dips, swapping our oil boiler to Cosy 6 looks to be one of the best decisions we've ever made. Kudos to your team, philosophy and thank you!

[Gareth Mather @garethmather]

Thank you @g__j, refund now received. Get in touch if you'd like some constructive feedback on your heatpump department from an @OctopusEnergy fan.

[Gareth Mather @garethmather]

4 weeks @g__j since you said you'd look into @OctopusEnergy not refunding my heat pump deposit that you've had for over a year. How did that go Greg? You still have my money. Ridiculously poor customer service.

[Gareth Mather @garethmather]

@g__j @OctopusEnergy Oh gosh, I've lost count of the number of times I've been told that since I requested it on 7th August, but I'll thank you again 👍

[Gareth Mather @garethmather]

@g__j @Ford @jimfarley98 @Everyth1ngElec @FullyChargedUK 4 weeks @g__j since you said you'd look into @OctopusEnergy not refunding my heat pump deposit that you've had for over a year. How did that go Greg? You still have my money. Ridiculously poor customer service.

[Gareth Mather @garethmather]

@OctopusEnergy @NEA_UKCharity 4 weeks @g__j since you said you'd look into @OctopusEnergy not refunding my heat pump deposit that you've had for over a year. How did that go Greg? You still have my money. Ridiculously poor customer service.

[Gareth Mather @garethmather]

@OctopusEnergy @g__j 4 weeks @g__j since you said you'd look into @OctopusEnergy not refunding my heat pump deposit that you've had for over a year. How did that go Greg? You still have my money. Ridiculously poor customer service.

[Gareth Mather @garethmather]

@g__j @OctopusEnergy Sorry it came to social media but it felt like I'd exhausted every other method of communication. Big respect for what you stand for and do as a company though, hope this is a one off that can be learnt from 🤷🏻‍♂️

[Gareth Mather @garethmather]

A year ago today I paid @OctopusEnergy a £500 "fully refundable" deposit for a heat pump. I have no heat pump. Since 7th Aug I've been requesting my deposit returned and they won't respond. Why @g__j?

[Gareth Mather @garethmather]

26th September I paid my deposit for a heat pump to @OctopusEnergy 2 weeks ago they did a home survey for the second time. Still no idea what's going on, nearly ran out of heating oil, should I invest £400 in another oil delivery? @g__j Why​ do you make this such hard work? 🤷🏻‍♂️

[Tactically Matt @TacticallyMatt]

Summed up to perfection.

Credit: Martin Samuel 🫡

[Gareth Mather @garethmather]

#EFCMatchday @Everton Let's get this season up and running, 3 points today please 💙

[Gareth Mather @garethmather]

@ALANMYERSMEDIA I wish you could double like a tweet

[Gareth Mather @garethmather]

@ALANMYERSMEDIA Anyone staying?

[Gareth Mather @garethmather]

@RSymonsLTD Might need cropping that to be fair 😂

[Gareth Mather @garethmather]

@RSymonsLTD

[Gareth Mather @garethmather]

L4 today 👊

[Gareth Mather @garethmather]

@elonmusk order placed mid December for M3P estimated Feb delivery to UK, now told May delivery 🤷🏻‍♂️