Gbrook

[Gbrook @gbrook37]

@asda never in my life have I known such bad customer service as that is even from managers at customer service. How do you speak to a higher level than the useless customer service on the phone who think it's funny to cut people off or manager who say they will call back but no

[Gbrook @gbrook37]

@SamsungUK @XboxUK Even if given away I would not have anther one of your products

[Gbrook @gbrook37]

@ATCHAP @SamsungUK They don't care they just want your money. Under trading standard return the tv and buy from a company that cares as their product as a pile of rubbish

[Gbrook @gbrook37]

@SamsungUK leaving a vunerable person with no washing machine for three weeks and the case handler not calling back or replying to emails. Latest repair not even booked with repair agent to come out

[Gbrook @gbrook37]

@SamsungUK @MidnightMaidens They don't care as once they get your money they don't care. As you ask support question and they ignore it say they will get back to you and don't

[Gbrook @gbrook37]

@ring They must of been the lucky one that ring did not have a system failure as when I got broken into they did so no evidence to be obtained. Opened a case no one coming back and today shortage of staff to deal with customer

[Gbrook @gbrook37]

@ring do not use ring they do not protect as got broken into & when footage was looked at then said they had a system failure

[Gbrook @gbrook37]

@RoyalMail strike again as yet another parcel not delivered and won't open a complaint or even look at it until 7 days after delivery date. When is this company going to be dealt with and back under strike rulings

[Gbrook @gbrook37]

@ThomasCookUK heart breaking that such agents speak and treat customer with such disrespect causing distress

[Gbrook @gbrook37]

@ThomasCookUK wow wow wow can customer service get any worse as a disabled person there is no help and nom stop over talking and cutting me off

[Gbrook @gbrook37]

@IcelandFoods Do not shop at this store as they break the law and refuse to deal with the complaint when submitted

[Gbrook @gbrook37]

@IcelandFoods @KITKAT Was the rats in crisp street market store eating the chocolate before it was closed down

[Gbrook @gbrook37]

@IcelandFoods a disabled person was refused access to a store with assistance dog. Complaint raised week ago and exec service can't be bothered to deal with it. This is the same crisp street market store that got closed for having rats weeks ago

[Gbrook @gbrook37]

@scssofas how do you speak to anyone as go into store and can't help and no one to speak to someone about placing a order

[Gbrook @gbrook37]

@scssofas a wasted visit to Beckton branch as on the website it states after nearly two week wait non stop call that the Regina range was in the branch. Oh no it is not as only the sofa which is not the range.
Wow wow wow

[Gbrook @gbrook37]

@ring_uk Matt the supervisor claims he is the only manger available within the multi billion pound company. All ring want it your money

[Gbrook @gbrook37]

@jdwtweetsuk No one ever replies to dm and comments. From the no customer service I think abuse from staff and threatening behaviour from manager at Canary Wharf branch is the norm

[Gbrook @gbrook37]

@jdwtweetsuk so acceptable for staff at the Canary Wharf branch to be rude as the company as a business support this . Legal action with notice of cctv being requested

[Gbrook @gbrook37]

@jdwtweetsuk is it normal for Felix at the ledger to make false allegation against customer. Serves cold food and when you send it back said I was rude then banned me as don't think he likes being told no. I want copy of cctv legal
Procdures to start

[Gbrook @gbrook37]

@BandQ even the exec team senior manages Ezra at compliant lie they are going to deal with complaints . Deadline was 4pm yesterday and no contact he told me he would contact Beckton branch and he never did. Charge back via my bank started