Charged โน502 by @Swiggy for cancelling an order exactly 2 minutes after placing it. No food was prepared in 120 seconds, yet they refuse to refund. This is an unfair trade practice Escalating to the National Consumer Helpline and filing a grievance. @SwiggyCares@jagograhakjago
@SwiggyCares Your internal policy does not override the Consumer Protection Act, 2019. Admitting in writing that you charge a 100% penalty for a 'one-second' cancellation proves this is an Unfair Contract and daylight robbery, not compensation for 'food wastage.'