Gemma Newman

[Gemma Newman @gemimanewman]

@SportsDirectFit Manager & staff at Salisbury are useless. Fiined £160 for using carpark because they said it would be ok when I forgot card

[Gemma Newman @gemimanewman]

@SportsDirectFit Don't use the Salisbury gym car park - if you forget your card and they sign you in you get a £160 fine for parking there!

[Gemma Newman @gemimanewman]

@SportsDirectFit Have landed me with a £160 fine for using the car park that I'm entitled to use while at the Salisbury gym! Don't use it!

[Gemma Newman @gemimanewman]

@TeletextHoliday well if your company's previous customer service is anything to go by, I'm sure I'll be contacting you soon!

[Gemma Newman @gemimanewman]

@liciledger @TeletextHoliday I can believe that! Let me know how it goes

[Gemma Newman @gemimanewman]

@British_Airways well I'm sure, if your company's past customer service is anything to go by I'll be in contact again soon.

[Gemma Newman @gemimanewman]

@TeletextHoliday 10th June, and in my letter I specified a time period of 2 weeks to respond before reports are made to watchdogs

[Gemma Newman @gemimanewman]

@British_Airways I have already sent a letter of complaint. It has been acknowledged but no proper response yet. Watchdogs will be contacted

[Gemma Newman @gemimanewman]

@AirComplaints @British_Airways thank you, that's helpful, I will.

[Gemma Newman @gemimanewman]

Clearly @British_Airways and @TeletextHoliday s don't bother responding to good old fashioned letters of complaint? They'd prefer it on here

[Leave.EU @LeaveEUOfficial]

Since 1996 Britain has objected to 55 new laws in the Council of Ministers and has been defeated all 55 times. #C4Debate #Brexit

[Gemma Newman @gemimanewman]

My latest @Etsy addition https://t.co/CSXR6kOOKi

[Gemma Newman @gemimanewman]

@TeletextHoliday please pm the postal address of your complaints department to me. I want a name of a manager too, specific not vague pls.

[Gemma Newman @gemimanewman]

@British_Airways please pm the postal address of your complaints department to me. I want a name of a manager too, specific not vague pls.

[Gemma Newman @gemimanewman]

@British_Airways as soon as I'm home I'll be in touch.

[Gemma Newman @gemimanewman]

@TeletextHoliday will do once I'm home!

[Gemma Newman @gemimanewman]

@British_Airways we have been offered no rebook by your staff and no compensation. I will be seeking it though, publicly.

[Gemma Newman @gemimanewman]

@British_Airways it wasn't your airport staff or hq staff that sorted anything btw. Your operative even hung up on teletext & my husband.

[Gemma Newman @gemimanewman]

@British_Airways I want a refund of our baggage that was not used. I want a name and address for your complaints dept. ASAP.

[Gemma Newman @gemimanewman]

@British_Airways @TeletextHoliday have actually booked a flight at 6am for us- we are not happy with you- clearly not their fault, yours.