Alicia Ledger

[Alicia Ledger @liciledger]

@bethtanns @flybe No wonder airlines are going downhill with this shocking example of customer service. #whereareyouatflybe?

[Alicia Ledger @liciledger]

@OutnAbout_UK Deleting customers complaints on Facebook? #gotsomethingtohide? I'm sure @BBCWatchdog will be happy to hear from us!

[Alicia Ledger @liciledger]

@OutnAbout_UK that hasn't answered my question, I'll repeat, why do you imply your customers are liars and what evidence do you have?

[Alicia Ledger @liciledger]

@OutnAbout_UK your website says your provide friendly service so why do you imply your customers are liars? #customersalwaysright

[Alicia Ledger @liciledger]

@RTiley @TeletextHoliday feel for you Rachel, just don't give up! Make sure they understand the severity of your claim. Good luck!

[Alicia Ledger @liciledger]

@TeletextHoliday day 277... Still no refund and your 3 working day promise is up, how many more disappointments will you bring?

[Alicia Ledger @liciledger]

@TeletextHoliday day 275... I'm still waiting

[Alicia Ledger @liciledger]

@TeletextHoliday Day 272.... Still no money

[Alicia Ledger @liciledger]

@TeletextHoliday @gemimanewman they say 28 days we filed our complaint 9 months ago and still waiting for our refund they promised last week

[Alicia Ledger @liciledger]

@TeletextHoliday I have no missed calls. When will I have it I was told last week and still nothing.

[Alicia Ledger @liciledger]

@TeletextHoliday Day 270... Still no money.

[Alicia Ledger @liciledger]

@TeletextHoliday nope no call as per usual!!! This is actually getting ridiculous now

[Alicia Ledger @liciledger]

@TeletextHoliday anybody there? Still waiting........... Where is my money?

[Alicia Ledger @liciledger]

@TeletextHoliday next week is here.... where's my money?!

[Alicia Ledger @liciledger]

@CR_UK my grandmother in law has won a lot of money in the raffle and still hasn't received it though she was told to get it 8 weeks ago?

[Alicia Ledger @liciledger]

@TeletextHoliday you told me a week ago it would be in my account immediately. A bacs transfer instant. Like I said once again disappointed.

[Alicia Ledger @liciledger]

@TeletextHoliday when will you stop disappointing me, where is my refund you told me you would give after 9 months of me waiting!?

[Alicia Ledger @liciledger]

@PizzaExpress just speaking to the staff isn't really great considering I spent £40 of my hard earned money, wish I never bothered!

[Alicia Ledger @liciledger]

@PizzaExpress my name isn't Alice... Dorchester, very rude and aggressive behaviour from a waitress because we wanted to split our bill.

[Alicia Ledger @liciledger]

Just been to @PizzaExpress worst service I've had, very disappointed. Especially when the standard of food was so much higher.