Gemma-Louise Hornby

Marketing Manager, charity director, health & fitness addict, foodie, wine snob, travelling the world and dog mum 💁🏼‍♀️

[Gemma-Louise Hornby @gemmalou17]

@Gymshark_Help Hello, managed to order however evri have lost my parcel… fun! Can someone look into this please?

[Gemma-Louise Hornby @gemmalou17]

@Gymshark_Help hello, it says students get 20% off on your site but when I enter the code it only gives me 10% - please can someone assist?

Thanks

[Gemma-Louise Hornby @gemmalou17]

@Gymshark_Help Hello, can someone get back to my DM please? Been over 14 days since I sent a return, you've confirmed the warehouse have it but still no refund / gift card received. Thanks

[Gemma-Louise Hornby @gemmalou17]

@IKEAUKSupport Hello, I'm trying to order some wardrobes online which states everything is available for delivery, however upon checking out 12 items say not available in selected timeframe (which I can't change until I remove them) Please can someone help?

[Gemma-Louise Hornby @gemmalou17]

@iainlee @TheOodie Oh dear, that doesn’t sound good! I hope you get it soon, especially as it’s 2 degrees needed… much needed! Good luck 🤞

[Gemma-Louise Hornby @gemmalou17]

@iainlee @TheOodie There doesn’t seem to be many ways of getting hold of them, I can’t understand why they’re so slow. Poor customer service that they haven’t sent you something after a month, I’d cancel and go elsewhere for a similar product! Or I’ll send you my avocado 😂

[Gemma-Louise Hornby @gemmalou17]

@iainlee @TheOodie Just had mine delivered today and it’s the wrong one!! Ordered last Tuesday, arrived today… I ordered a pink one but apparently they decided to send avocado instead! Can’t get hold of anyone to sort it

[Gemma-Louise Hornby @gemmalou17]

@TheOodie hello, you’ve sent me the wrong order… I’ve tried emailing customer services but never get a response! One item is correct but the other is completely different! Can someone DM me please?

[Gemma-Louise Hornby @gemmalou17]

Or if I do get any further this is all I get and the page doesn’t move

[Gemma-Louise Hornby @gemmalou17]

@GoDaddyHelp is there a problem with your site today? I’ve just bought a new domain and trying to set up a new site and it’s just not doing anything, takes me back to the my products page every time I try to click anything! Frustrating

[Gemma-Louise Hornby @gemmalou17]

@DebStevo90 They could cut my tax and I still wouldn’t have one 🤦🏼‍♀️

[Gemma-Louise Hornby @gemmalou17]

@Gymshark_Help I always pay for next day and you never actually send it the next day… my order is still unfulfilled. Can someone tell me when to expect my items please?

[Gemma-Louise Hornby @gemmalou17]

@ASOS hey, I ordered something on Wednesday… I pay for premium And still have no update on this order. Needed it for today 🙃🙃🙃 can someone look into this please?

[Gemma-Louise Hornby @gemmalou17]

@Backpainandwine I’m an only child so think my mum was a bit disappointed initially… but she has a Grand-dog and she loves him 🐾😂 he is our child!

[Gemma-Louise Hornby @gemmalou17]

@Backpainandwine Congrats btw 💍

[Gemma-Louise Hornby @gemmalou17]

@Backpainandwine Yeah we’ve also just got engaged too, but thankfully they knew before that we we’re never having them! Hopefully they don’t harass you too much about it, it’s the 21st century we don’t need to have kids anymore 😂

[Gemma-Louise Hornby @gemmalou17]

@Backpainandwine Adult only holidays are the way forward 👏 we still get the odd ‘when you having them’ question which is annoying! But everyone close to us actually says they totally get it thankfully!

[Gemma-Louise Hornby @gemmalou17]

@Backpainandwine We’ll never have children… we travel often, make amazing memories today and live the life we’ve always wanted. We’re not prepared to change to suit a child! Also, I don’t really like them 😂

[Gemma-Louise Hornby @gemmalou17]

@Backpainandwine Ps… I’m ALL for dogs at weddings 😂

[Gemma-Louise Hornby @gemmalou17]

@Backpainandwine We don’t want children, we don’t want them at our wedding. Nephews will be teenagers so that’s fine but we’ve told friends it’s a child free wedding… they’re all actually glad about it cos they get time off from the kids - and it’s likely to be in Greece so they’re happy!!