@BPRbankrw is exceptional in service delivery and this starts right from the Top Leadership. There is a lady in charge of iBANKING Called Angellah she serves selflessly. Thank you @BPRbankrw . Thank you @Peshmutesi 👌
DOES BPR HAVE THE MOST ACCESSIBLE CEO IN BANKING?
Yesterday, I witnessed something rare in banking, and in leadership generally. 📱
A colleague urgently needed an overdraft. We walked into BPR's main branch together, but unexpected documentation requirements threatened to derail her plans.
She turned to me, anxious. I had no senior contact in lending . But I had the CEO's number. Someone I have never met in person.
I handed her the phone. Patience Mutesi picked up before the third ring. 📞
No gatekeepers. No "she's in a meeting." Just — yes, tell me.
My colleague explained her situation quickly. Within minutes, the branch manager called her in. Thirty minutes later, we walked out with full assurance her request would be handled, swiftly. 😌
This did not surprise me entirely. I had already noticed Mutesi responding personally to clients on X without hesitation. But seeing it translate into a real branch experience, on a busy lunch hour, for an ordinary customer? That is something else. ✅
A CEO who answers any call. An institution whose top leadership makes an ordinary citizen feel seen at their most urgent moment.
That is not just good customer service. That is the standard every bank should be measured against. 🏦
Umuturage ku Isonga. 🇷🇼
@Peshmutesi
Join @GSI_Rwanda 👇🏾
https://t.co/vH22HwN07d
SOS Children's Villages in #Rwanda in collaboration with @CitylightChurch organised a Gospel Fundraising event dedicated to supporting the reintegration of children in street situations back into their respective #families.
Four days ago, someone broke into a car and stole my wife’s handbag, with a laptop and notebook in. Today, she received a call from @RIB_Rw to collect it and everything that was in ! I am a proud citizen! #Efficiency#Ubudasa !
Thank you to the courtesy visit to @IsraelinRwanda with Her Excellency @AmbEinatWeiss, Ambassador of the State of Israel to the Republic of Rwanda and the National Director @soscvrwanda@kwizera_j to discuss a collaboration in the field of agriculture, ICT and education #Rwanda
@BenBryant_M@UrugwiroVillage@BenBryant_M Congo is a failed state resulting from the failed leadership, I would suggest that you help your country to settle the internal issues instead of blaming a steady, secure and developing Rwanda 🇷🇼
Exciting news!
@RwandaNCDA selected to join @WHO Civil Society Working Group on NCDs and elected to be the secretary of the national NCD TWG. Being part of that at both national and global level reflect RNCDA’s growing commitment and it’s recognition in shaping the NCD agendas.
Be the one to bring hope to a child’s life today!
Support with a donation to @soscvrwanda.
✅Sponsor to a child in the community
✅Education supplies
✅Meals for vulnerable children
More vulnerable children need more friends.
Do it in easy way through MoMo : *182*8*1*025544#
#HappeningNow SOS Children’s Villages in Rwanda in collaboration with the @Nyamagabe Joint Action Development Forum (JADF) are assessing project participants' commitments towards self-reliance.
SOS Children's Villages in #Rwanda through the Healthy Teeth for Life project in collaboration with Dental Health without Borders is conducting a three-week free dental treatment in @RubavuDistrict with a target to reach 800 #children and 1,500 vulnerable #families.
SOS Children’s Villages in #Rwanda through #Kayonza program location organised a VSLA share-out event in collaboration with @SectorGahini1 .
637 #caregivers grouped into 30 saving groups operating under a VSLAs umbrella shared Rwf 64,907,726 saved within 12 months.