@VeryHelpers My order is due to be delivered today but track my parcel still say order is being processed? Don’t want to stay in all day if it’s not coming as it requires a signature. Help please!
@Sofology was supposed to get our 3 seater and 2 seater temporary sofas delivered today. Only 1 turned up. On hold for 52 minutes and no response on Web Chat 🤬 got through to ‘Tyler’ in Customer Services who put the phone down on me.
@easyJet Hello, changed my flights from this year to next but they’re a considerable amount cheaper (£300+) will I receive a partial refund that covers the difference? Thank you
@TUIUK I have worked in the Aviation industry for nearly 10 years and have never in my life experienced such poor customer service. I have complained internally without any response so escalating this to @UK_CAA
@TUIUK total of 11 tweets sent over a 4 week period. All completely ignored even though you’re replying to tweets from 30 minutes ago. I have submitted a complaint to the @UK_CAA and this has been referred to the Independent Complaints Assessor. (1/2)