@TicketmasterUK After waiting 3 days for a reply, they’re trying to make out they haven’t given us obstructed view seats for the Eras Tour, & have said we can’t change it we can only have a refund. So unfair that pre-sale people were given the worst seats! £400 for back of stage.
@TicketmasterCS still had no reply from the help desk and it’s been 48 hours as appose to the 12-24 stated in the message. How do we speak to someone regarding ticket upgrade?
@Joanne_L_Green@TicketmasterCS@TicketmasterUK We’ve done the same, not sure why Ticketmaster are selling restricted view tickets and calling them side view, with ours we can’t see the main stage at all!
@TicketmasterCS bought Taylor swift tickets for Wembley yesterday and have accidentally bought restricted view as they were labelled as “side view” but are practically behind the stage, do I need to wait until all of the sales are finished to apply for the upgrade?
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