Sonal Gera

[Sonal Gera @gera_sonal]

@rora_chats @airindia I understand technical glitch can happen with anyone but it’s about how you communicate with people affected. AI provided zero communication to the passengers and their families, and if at all, the information provided over and over again was false.

[Sonal Gera @gera_sonal]

@rora_chats @airindia Believe it or not these were the most expensive tickets, booked so our parents don’t have to change planes and can fly directly to SFO. But, never flying AirIndia again. #boycottairindia

[Sonal Gera @gera_sonal]

@rora_chats @airindia Providing false information isn’t their fault? Not sending emails or texts to the emergency contact numbers listed.
AI didn’t give an official update until after 15 hours of flight been landed in Russia.
No crew member stayed with passengers in school

[Air India @airindia]

UPDATE: AIR INDIA FLIGHT AI173D TAKES OFF FOR SAN FRANCISCO FROM MAGADAN

Flight AI173D from Magadan, Russia (GDX) is now airborne for San Francisco (SFO), carrying all passengers and crew. The flight departed GDX at 1027 Hours on 08 June 2023 (local time) and is expected to arrive at SFO at 0015 Hours on 08 June 2023 (local time).

Air India has mobilised additional on-ground support at SFO to carry out the clearance formalities for all passengers upon arrival. The team at SFO is prepared to provide all necessary assistance to the passengers, including but not limited to medical care, ground transportation, and onward connections in applicable cases.

[Sonal Gera @gera_sonal]

@neha20garg @rora_chats @airindia Anyone on the plane from your family?

[Sonal Gera @gera_sonal]

@RheaB08841094 @JohnKazimoto3 @airindia They have boarded

[Sonal Gera @gera_sonal]

@Bath5Mandeep @airindia Could you please let us know what message you received from Air India?

[Sonal Gera @gera_sonal]

@JohnKazimoto3 @airindia What’s the source? It seems to be in Yakutsk according to Flight Radar

[Subramanian Swamy @Swamy39]

It is sad that our nation sold out at rock bottom price the Air India to Rotten Tata by rigging the bid to one other challenger viz., Spice Jet owner. Today we see the plight of our passengers— mostly Indians stranded in Russia in prison-like condition.

[Sonal Gera @gera_sonal]

"🚨 @airindia Where is your crew? Not a single member of Air India crew is with the stranded passengers. Meanwhile, a big shout-out to the Russian authorities for stepping in and assisting the passengers abandoned by their own flight crew. #AirIndia #FlightAI0173"

[Tarun Shukla @shukla_tarun]

Yesterday, @AirIndia flight 173 from Delhi to San Francisco was diverted to Magadan, in rural Russia w/ over 220, mostly elderly, passengers.

Sat in plane for 6 hrs & after 18 hrs now, no word from Air India, @MEAIndia.

Here is a just taken video from a jittery passenger :

[Sonal Gera @gera_sonal]

@airindia May be this is your opportunity to not let rumors spread one more time. Please provide us an update on what’s happening next? Is this true that passengers would be flown back to India? Please update us!! We have a right to know.

[Sonal Gera @gera_sonal]

@airindia Do you guys even have a plan? Or are you going to make us wait for another 16 hours before you release an official update? We need answers and not the appreciation for patience.

[Sonal Gera @gera_sonal]

@airindia What is the plan of action once the plane arrives in Magadan? What is the scheduled departure time from Magadan to SFO? Update us!!

[Sonal Gera @gera_sonal]

@airindia We want an update. Why hasn’t the flight departed yet?

[Sonal Gera @gera_sonal]

@airindia @airindia What’s the status now? Departed? Can we get another update? Yes, we want minute to minute updates now!!

[Sonal Gera @gera_sonal]

@LiveFromALounge @dip_niranjan @airindia I wonder who at first place had spread the rumors that the alternate aircraft was en route already. Why not issue a statement at first place? They do owe passengers and their families an update if nothing else.

[Madhvi Sehra Pathak @madhvisehra17]

@sumiraluthra @airindia @JM_Scindia @narendramodi @PMOIndia @airindia @PMOIndia can we get some information on flight status. There are many people with 60+. And it's been more than 16 hours Ppl are stuck there. Please provide some specific information why it's taking so much time. It's painful

[Sonal Gera @gera_sonal]

@PMOIndia @airindia @Ministry_CA
@DrSJaishankar @TataCompanies @RNTata2000
These are Indian citizens of all ages stranded in Russia and it has been over 16 hours. And the recent update from @airindia states that it may take another 24 or so. Do something!!

[Air India @airindia]

Important Update regarding AI 173 Delhi to SFO