@SKYserves@mySKYupdates Sent you a dm, but it seems you canโt be of any help. You keep directing us to @ConvergeSupport. Just a simple answer WHEN is enough. So Iโd know when to follow up next. @DICTgovph should investigate; a lot of similar complaints online
@ConvergeSupport@SKYserves@DICTgovph Hi! One week without connection now. Can you at least give us a ballpark when the connection will resume? This is utter disservice. Even the numbers you provided are unreachable, offline.
@DICTgovph Please investigate @SKYserves. 1-2 weeks no internet, happens every so often. Poor customer service. Definitely does not deliver contract of service.
@grabph One of your agents, Lea, just cut off our conversation without resolving the issue. I was asking for a receipt of the refund, and a reference number for the transaction, both of which she wasnโt able to provide