Catherine Byrne

[Catherine Byrne @getdeboat]

So perhaps the *real* @AerLingus Difference is the difference between the care promised in your marketing and the care actually provided when your passengers desperately need it.

[Catherine Byrne @getdeboat]

Just received @AerLingus email about “The Aer Lingus Difference” “warm Irish hospitality” and “a little extra care.”

My family was stranded at JFK for almost 24 hours. My 11yo son, who has 2 autoimmune diseases, was left trying to sleep on the airport floor.

Still no reply!!

[Catherine Byrne @getdeboat]

Hey @AerLingus stranded in jfk with 2 kids! Why no one contact me when my connecting flight wasn’t going to arrived on time, can’t change on app and no one here??

[Catherine Byrne @getdeboat]

@emul @talktoBOI Broken for me too all morning

[Catherine Byrne @getdeboat]

@ReplicantRoy @leinsterrugby @bankofireland Crashed on payment now they’ve taken them down

[Catherine Byrne @getdeboat]

@Keith_MC @leinsterrugby @bankofireland Same here! Tried twice!

[Catherine Byrne @getdeboat]

Hey @Nike my 10 y/o got the Air Jordan 4 Retro Fear for Christmas. The painted on black ‘galaxy’ design is rubbing off after 3 weeks! These are €220 sneakers, how can this be wear and tear in 3 weeks?!

[Catherine Byrne @getdeboat]

@goodlad34 @kelseylennon_ @intensewii And yet everyone one the hashtag is selling tickets like wtf

[Catherine Byrne @getdeboat]

@ThoseLimbs @TicketmasterIre @Ticketmaster I was only 5 thousand and same!!!

[Catherine Byrne @getdeboat]

@attractiontckts Hey really disappointed. I ordered today and was only given 5% discount on Irish site. Please rectify this delta between Irish and UK site and refund me a further 5%!!

[Catherine Byrne @getdeboat]

@x_ylloH @coldplay Mine was but is now unpaused

[Catherine Byrne @getdeboat]

@AerLingus Hey @AerLingus can you reply! You’ve sent me 2 amounts that don’t even equate to half of my full fare! Also you asked me a question on DM then disconnected!!!

[Catherine Byrne @getdeboat]

Hey @AerLingus 10 weeks ago you promised me a refund due to a recent Cancer diagnosis, you’ve told me it’s been sent several times and yet still no money?? Where is my refund?? @IrishTimes @irishexaminer @citizensinfo @The_CAI @PatKennyNT

[Catherine Byrne @getdeboat]

@AerLingus Can you confirm if you sent several transactions? I appear to have gotten one amount but only 1/4 of what is due?

[Catherine Byrne @getdeboat]

Big thank you to @TicketmasterIre for their compassion around my cancer diagnosis and speedy refund. Unfortunately the same can’t be said for @AerLingus promising a refund for 10 weeks with no sign of it!! Disappointing after the initial kindness I received from AL cust service!

[Catherine Byrne @getdeboat]

Hey @AerLingus 9 weeks ago I shared my cancer diagnosis with you & was told you’d refund our Flights, I wasn’t able to go on asap, with consultant letter. My husband and I have been chasing you since then and today to add insult to injury you refund 1 of the 4 flights!

[Catherine Byrne @getdeboat]

@Martin19911950 @ps5_ireland https://t.co/lVeFZ10mxP home delivery available now

[Catherine Byrne @getdeboat]

@shaneod10 @ps5_ireland Now https://t.co/lVeFZ10mxP

[Catherine Byrne @getdeboat]

@AlanGre94698088 @ps5_ireland https://t.co/lVeFZ1hpzP available for home delivery