Gary Groubert

Epic Analyst

[Gary Groubert @ggroubert]

@FedExHelp We have an overnight priority package with signature required. For 2nd month in a row, the package was left unattended and fraudulently signed by driver. This is oral chemotherapy valued at $15,000 for each month supply. 5th instance this year has occurred.

[Magnetic Norse @MagneticNorse]

I'm throwin rocks tonight

[Gary Groubert @ggroubert]

@dish_answers were going on 3 months with WPXI (Pittsburgh NBC) with blackout. 25+ year customer and getting tired of the constant blackouts and still paying full amount. Response is always "you can stream free from X"... Then why do we need dish?

[Gary Groubert @ggroubert]

@danlaughlinux @dish All Pittsburgh locals are out here. Conviently at 7pm EST.

[Gary Groubert @ggroubert]

Oh, and if tell me to stream at "no cost" via Fox app please tell me why I need to pay $170+/month when appears I can steam anything I need without Dish... This has been the norm vs the exception.

[Gary Groubert @ggroubert]

@dish_answers Super Bowl Sunday. Local channels down. Went almost entire NFL season without NBC in our area. Now locals on biggest sports day of year not operational since 7pm EST which means no Fox. 25+ year customer. And let me guess, $5 credit for the "inconvenience"?

[Gary Groubert @ggroubert]

@FedExHelp have been waiting on 3 packages. today driver left 1 of 3. received update that delivery today will be delayed 'due to weather'. How can this be accurate when driver was just here. be truthful in your shortcomings since now your excuse for delays are not believable

[Gary Groubert @ggroubert]

@simplecommands Google Assistant not voice activating MyQ function. Works fine with Alexa but have to manually activate execute in Google. Voice does nothing. Is this an API issue?

[Gary Groubert @ggroubert]

@BedBathBeyond Horrible online experience. Received damaged item. Was told once carrier received item replacement would be sent. Package is now lost in transit and a new rep said new policy is replacement won't be sent until original received. Hey left hand... meet right hand.

[Gary Groubert @ggroubert]

@EGOPowerPlus Dev team is certainly welcome to send me prototype to test if they do. 😂

[Gary Groubert @ggroubert]

@EGOPowerPlus Have multiple Ego items including 3000w inverter. Aware you have the 150w portable but curious if there are plans to match competitors with a 300w version? Nearly all are doing away with their 150w versions in favor of the 300w inverters. Will Ego be doing the same?

[Gary Groubert @ggroubert]

@HDCares onward 3 weeks. Still can't access sight after clicking the "link accounts" for credit card. Bad mistake. Multiple tickets entered with zero replies or resolve. Still locked out of both credit card and https://t.co/K3NSJtogdy accounts.

[Gary Groubert @ggroubert]

@HDCares When I attempt to login account receive error "There is a temporary technical issue. Try again later." This has been going on two weeks. Using Chrome and Edge with same issue. Cache, cookies, and site data cleared. Still can't sign into site or credit card area.

[Gary Groubert @ggroubert]

@TMFanSupport @tkapusta_tom I am having same issue for some time.

[Gary Groubert @ggroubert]

@FOCOusa Order placed December 4th. Have sent 6 emails. All unanswered. Order still shows as processing. You charged card immediately. Items all Christmas gifts. There's no longer option on Twitter account to leave DM. No phone to call. Hundreds of online complaints same issue.

[Gary Groubert @ggroubert]

@GE_Appliances purchased $3500 unit and finally delivered on Friday. Four days later we needed to throw out half the food and actually storing most food outside. Fridge at 50 and freezer at 15. Can't reach anyone by phone for last 2 days. @HomeDepot

[Gary Groubert @ggroubert]

@FedExHelp How do I get my packages delivered if FedEx makes no attempt to deliver? 4 packages, 5 days of delivery exceptions (No Attempt Made). I'm told to follow tracking. Everyday items are on truck. Every end of day delivery exception. Proceed to next day. Continuous circle

[Gary Groubert @ggroubert]

@FanaticsSupport @FedExHelp @FedEx @Fanatics Stop using @FedExHelp @FedEx That will solve your delivery woes and complaints.

[Gary Groubert @ggroubert]

@FedExHelp @FedEx FedEx does it again. Surepost package transferred to FedEx Ground service. 4 days. 4 delivery exceptions (No Attempt made, scheduled for next delivery day). Now package only Pending delivery. Retailer now out of stock on item. @Fanatics learn from Amazon

[Gary Groubert @ggroubert]

@FedExHelp Guess what FedEx? Another day and still no deliveries. Another day. Another excuse.

[Gary Groubert @ggroubert]

@FedExHelp 4 packages. 5 days. Delivery exception. Customer service is useless. One package was frozen meat. No clue what it will be when arrives. One was gift that is now past. Amazon, UPS, and USPS delivering on time. FedEx needs to get out of shipping business. #avoidFedEx