Kenneth Wong

Customer Experience professional and Design Thinking trainer, AGILE practitioner, golfer, dad, husband, shopaholic

[Kenneth Wong @ghoonk]

@moment The best gift would be what I bought my wife from @moment that you guys never shipped even though the order was placed on 2 December! Customer support doesn’t answer, and neither does the social media team! #ScamWarning

[Kenneth Wong @ghoonk]

@moment I think you guys should start shipping orders placed back on 2 December instead of flogging more gear for unsuspecting people on X #scam #caveatemptor

[Kenneth Wong @ghoonk]

@moment I wonder if these reviewers got their Black Friday orders shipped, cos I haven’t, though my order was confirmed on 2 December! #caveatemptor customer support doesn’t reply and neither does the social team #scam

[Kenneth Wong @ghoonk]

@moment @FujifilmX_US Great to see some of you enjoying the cameras - but what about customers who bought during Black Friday sales and you still haven’t even shipped? Are you guys a scam now? Customer support doesn’t reply and neither does the social media team! #caveatemptor

[Kenneth Wong @ghoonk]

@moment I’d be wary buying from @moment - their customer care is non existent. Been over a week since purchase, not shipped, customer care does not respond!

[Kenneth Wong @ghoonk]

@moment I’d be wary buying from @moment - their customer care is non existent. Been over a week since purchase, not shipped, customer care does not respond!

[Kenneth Wong @ghoonk]

@moment I’d be wary buying from @moment - their customer care is non existent. Been over a week since purchase, not shipped, customer care does not respond!

[Kenneth Wong @ghoonk]

.@moment been trying to reach your customer care over email and X for over a week regarding an order. No response after paying. What’s going on??

[Kenneth Wong @ghoonk]

Calling BS on this review. Lenovo has a Quiet/Efficiency mode for extended usage and low fan engagement that’s perfect for productivity tasks. Lack of internet on a plane means power hungry apps like Chrome aren’t even being used much if at all. https://t.co/ZzFqvOWUXz

[Kenneth Wong @ghoonk]

⁦@ArrowheadGS⁩ maybe have Joel augment changes with an actual story being told? Players feel more a part of the story that way https://t.co/PnzOzDomdL

[Kenneth Wong @ghoonk]

⁦@GamersNexus⁩ is awesome. Never buying another Asus device until their customer service can be trusted. Bad policies, bad service. https://t.co/iwjmDRKS8v

[Kenneth Wong @ghoonk]

Not just Eoic Games store, other launchers as well - Ubisoft, Rockstar, EA, Origin, to name a few https://t.co/QPuVxWQmdz

[Kenneth Wong @ghoonk]

.@AmazonAE .@Dubai_DED this is misleading advertising, showing a ship date of “today by 10 pm” and then changing it to tomorrow by 9 pm after the customer has paid for the item. #dishonest

[Kenneth Wong @ghoonk]

@AmazonAE don’t you guys find it deceitful when your app says “today by 10pm” and after paying for it, you tell customers that it will be delivered the next instead? I’d say this is intentionally misleading and it’s been going on for too long 😡

[Kenneth Wong @ghoonk]

NO, PLEASE https://t.co/SkBVup8En3

[Kenneth Wong @ghoonk]

Why do I cringe so hard each time I think of Ubisoft? They used to make such good games, now marred by horrible launchers. https://t.co/XWpCjUmlLu

[Kenneth Wong @ghoonk]

Bloody good piece of kit, this. Been running one for almost a year, and it’s perfect for work, gaming and casual use! https://t.co/QwgbvCFnks

[Kenneth Wong @ghoonk]

We’re surprised by this? Leica’s been doing it for years https://t.co/GekkokVeV7

[Kenneth Wong @ghoonk]

Hades II is the perfect Steam Deck game - Hades is one of those games that teach me that it’s okay to die repeatedly throughout the game. It’s actually part of the game - to fail, and keep coming back https://t.co/jIKvHLQ4qH

[Kenneth Wong @ghoonk]

@NoxVoyager @Steam @helldivers2 No luck. Rejected twice!

[Kenneth Wong @ghoonk]

@Steam your refund for @helldivers2 is biased and inconsistent. I gifted the game to my son, who isn’t eligible for a PSN account and now won’t be able to play the game. You’ve declined a refund on grounds that he’s played it more than 2h but refunded someone else with 97h!