@O2 I have reported suspicious activity on my account twice this week. I am unable to access my account. I get a message saying contact fraud team. But when I ring no one is able to put me through. I was told the issues had been solved but it hasn't. Cont
@JohnLewisRetail my sister thinks she left some property in a JLP store. She rang cust. services who said they are unable to contact the store or give her a contact number. So she is expected to make a trip to the store not knowing if her property is there. That can't be right!
@marksandspencer will I be able to make an exchange or get gift vouchers on an item received as a present? I have the order number and a copy of the email order confirmation.
@staysure there is an account impersonating you called staysurehelp. They are replying to messages on here and getting people to send them personal details by DM. They then ring people up to try to get more personal info. I reported this yesterday by phone.
@staysure I took out insurance with yourselves in September. You had a promotion of a free holiday pass but I haven’t received any further information. Can you help please.
@HMRCcustomers my tax for 2024-2025 has not yet been calculated. Does this mean there is an issue? How long should I wait before following up directly?
@Tesco hi. I'm still awaiting a response to my direct conversation with you. At 3.30 I was told the issue would be looked at. My order closes tonight for tomorrow delivery.
@LNER The screen shot didn’t have prices on for the date I wanted, which is why I didn’t think the tickets were for sale. However I discovered that if I click on the date then tickets are available. So thank you very much for your help.
@LNER I’ve received an email to say tickets available Ncle to Edinburgh 31st May. £38 single!!! Yet earlier in the month they are £22. Why such a difference? Will prices come down or are you profiteering because there is a big event on that day?