@boohoo_cshelp I have just received a duplicate of an order I placed. I have also been charged twice. When I contacted customer services on the website I was told I need to return the duplicate order at my own cost! I did not order the items twice and therefore should not pay!
EasyJet does it again!! All I want to do is swap the suitcase I have booked for our flight to 3 cabin bags but nope apparently the system can't deal with that.Even though they'll actually make MORE money from me they are not willing to help.Not great customer service @easyJet
@lastminute_com following from my last tweet. The repetitive message I get from all your staff is to check emails, they will escalate my issue (4 times now) and thereโs nothing more they can do! Not very helpful and meanwhile You have ยฃ338 of MY money
@lastminute_com I have been trying to get an issue resolved since 4th January when I had to cancel a trip due to covid restrictions. I have emailed and called at least once a week but get through to very rude unhelpful staff