Gilt Service

Welcome to Gilt Customer Service!
9am-9pm EST 7 days a week.
Please feel free to tweet or DM if you have any questions.

[Gilt Service @GiltService]

Just a reminder folks, for security purposes, we ask that you don't publicly post any account or order info. Please only DM it :) - Thanks!

[Gilt Service @GiltService]

@wz05850208 @FG_Organics @Gilt I apologize you are having trouble with redeeming your voucher. I understand how frustrating this is for you. I will be happy to assist you. Could you send a direct message with the order number and email address associated to your Gilt account? Thank you for the update.

[Gilt Service @GiltService]

@k_lean15 @k_lean15 I'm sorry that your received all of the furniture you ordered in less than perfect condition. I understand how frustrating this can be. If you would kindly DM me your order number I'll be more than happy to look into this if someone hasn't already.

[Gilt Service @GiltService]

@SWANKYNYC Hi $WÅИKY, Thank you for your interest in our referral program. I understand your confusion. Sorry. But, the referral program has been discontinued for the time being. We may start it back up again. So, keep an eye out for it. Enjoy the day.

[Gilt Service @GiltService]

@DanAlfaro @Gilt You are most welcome! We wouldn't want you to be without your keys and spending unnecessary funds for replacements. I'm glad everything worked out for you, Dan.

[Gilt Service @GiltService]

@AnandMehru @Gilt I'm sorry that there has been issues that are ongoing. I'm happy to assist you. I will follow up in DM. Thanks so much for reaching out!

[Gilt Service @GiltService]

@AnandMehru @Gilt I apologize for the delay! Can you please DM me your order number or your email address? I'm more than happy to assist you!

[Gilt Service @GiltService]

@liliper83022122 I am so sorry you did not have a good experience with your coffee club. Do you have an order number so I can look up the account and see what I can do from here?

[Gilt Service @GiltService]

@Eihseb @Gilt @MelissaAndDoug I am so sorry to hear that this happened, please DM us your order number and we we will be happy to refund the item. I sincerely apologize for this defective item.

[Gilt Service @GiltService]

@kingtarzan1 Send me a DM with your order number and I will definitely help you.

[Gilt Service @GiltService]

@kingtarzan1 @Gilt Send us a DM and we can help you or call our Customer service number and they would be happy to assist you.

[Gilt Service @GiltService]

@AnandMehru @Gilt Send me a DM and I will be happy to help you.

[Gilt Service @GiltService]

@4401518 Great I am glad you received the email.

[Gilt Service @GiltService]

@kingtarzan1 We are so sorry you haven't received your package even though it shows as delivered according to that tracking information. We would be happy to look into that for you if you could send us a DM with the order number or your email address.

[Gilt Service @GiltService]

@dinafierro_ I'm so sorry that you're having trouble unsubscribing from our emails. Please send us a DM with your email and I'll be more than happy to help.

[Gilt Service @GiltService]

@meride2002 I'm so sorry that your order was cancelled. I've replied back to your message.

[Gilt Service @GiltService]

@Kholloud Kholloud AlMuraikhi..From time to time we do have special promotions on International shipping. Keep a close eye to the site for when that comes available

[Gilt Service @GiltService]

Hi Shoppers, Its an add to cart day! Jude #giltservice here if I can help in anyway send me a DM :)

[Gilt Service @GiltService]

@nTostitos Sorry, I don't quite know how to answer that. You can try this link. https://t.co/uBy1EmMO85

[Gilt Service @GiltService]

@kingtarzan1 Hello. I am so sorry for the inconvenience. I am happy to help. Can you please DM me your Order Number, and I will look into this for you.

[Gilt Service @GiltService]

@standbyrain I am so sorry for the inconvenience. You can also contact us at 1-800-789-2233.

[Gilt Service @GiltService]

@kmdric I am so sorry for the inconvenience. Please DM @GiltService