Glendale Bongcaron,RCIC

Regulated Canadian Immigration Consultant

[Glendale Bongcaron,RCIC @glendale_rcic]

@flyPAL air cargo is worst. Grab driver has been waiting for 2 hrs !!!

[Glendale Bongcaron,RCIC @glendale_rcic]

@flyPAL @flyPAL

[Glendale Bongcaron,RCIC @glendale_rcic]

@flyPAL Whats going on with my refund? Why are you saying walang transaction when clearly it was posted on the Statement And same as with the Receipt? Ano yun Thank you nlng ang 77k???

[Glendale Bongcaron,RCIC @glendale_rcic]

@flyPAL You said you did not capture a payment, how come it is in the bank statement??

How can you explain that?

Or you just don’t want to send the refund?

[Glendale Bongcaron,RCIC @glendale_rcic]

@flyPAL You are sending the same messages All over again

[Glendale Bongcaron,RCIC @glendale_rcic]

@flyPAL You have been sending me the same messages Since march 14th. No resolution.

This transaction was done back in November. You have the Receipt, Statement from BDO, And Receipt from @Expedia still No resolution.

This has been taking a toll on my finances, considering its 77k!

[Glendale Bongcaron,RCIC @glendale_rcic]

@Expedia Whereas my refund

[Glendale Bongcaron,RCIC @glendale_rcic]

@flyPAL Whats going on now with your investigation, its almost a week And i still havent heard back from you on when i can get my refund back??

[Glendale Bongcaron,RCIC @glendale_rcic]

@flyPAL still No resolution? How many times do we have to call you out? Where is my refund?

Flight was cancelled within time period last November. It is already March.

[Glendale Bongcaron,RCIC @glendale_rcic]

@flyPAL why do i have to wait for So long for this refund???

The ticket was cancelled since November. The charge did not fall off from your end despite @Expedia cancelling the ticket on time.

So ano na??

[Glendale Bongcaron,RCIC @glendale_rcic]

@Expedia what happened to my refund? Who should I be relying too, both you and @flyPAL are not taking responsibility for it.

[Glendale Bongcaron,RCIC @glendale_rcic]

@flyPAL how can I make a complaint on your very unhelpful and unknowledgeable call center agent, in charged of purchasing miles and booking a ticket? I have been in this call for the last 3.5 hrs.

[Glendale Bongcaron,RCIC @glendale_rcic]

CIBC is down

[Glendale Bongcaron,RCIC @glendale_rcic]

@CebuPacificAir Dumaguete staff are very inconsiderate!

[Glendale Bongcaron,RCIC @glendale_rcic]

@flyPAL How did you charge my card when I did ot make a purchase of this amount to your website??? How did you capture my card numbers without transacting?

IS YOUR WEBSITE HACKED???

[Glendale Bongcaron,RCIC @glendale_rcic]

PLEASE reply again, my client needs the money ako ang na I ipit. Gcash step up.

[GCash @gcashofficial]

@glendale_rcic Hi, we understand that the wait could feel frustrating and we're truly sorry for any inconvenience. Rest assured that we've shared this with the team handling your concern. We ask for your patience while they review your concern & provide you with a resolution. Thank you.

[Glendale Bongcaron,RCIC @glendale_rcic]

@gcashofficial ticket created 4 days ago, until now no response is received,

Ticket # 110111512

[Glendale Bongcaron,RCIC @glendale_rcic]

@CitImmCanada is gckey Two factor authentication broken? I am
Not able to Log in mg portal because I am Not receiving this everytime I log in.

[Glendale Bongcaron,RCIC @glendale_rcic]

@CitImmCanada Log in Not sending a code

[Glendale Bongcaron,RCIC @glendale_rcic]

@flyPAL you cancelled my flight to Dumaguete this morning and there was no option to book it in the next flight for the day.

Then I found out that people in the morning flight were upgraded to comfort class at no cost, while I paid 325 cad to get to the afternoon flight! Why???