Chief Security Advisor, Klint Risk Consulting & Chairman, Information Security Forum. These views are my own -if they make sense RT 'em, if nonsense, mock 'em!
@British_Airways Honestly, your ‘premium’ service just gets worse and worse. I have a booking issue which can’t be addressed through your industry lagged app and your call centre cuts me off… Not happy and this might be my last flight with you.
@volvocars Hey Volvo. What do I do when a dealership is just ignoring me? Not sure if I legally own the car I paid for and drove away. Appalling customer service which is ruining my experience with a wonderful car.