@BestBuySupport@BestBuy@BestBuySupport Oh, and they expect me to have records of when they offered me compensation. Shouldn't it be the responsibility of the customer service rep to make note of this?
@GameStopHelp You guys canceled my order on an item that is now sold out. On Saturday a customer service rep confirmed everything was fine with my payment info. I received SIX separate authorizations on my credit card for the amount, so there shouldn't be a reason to cancel it.
This is the way.
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@BestBuySupport You guys should employ some more people at the Tallahassee store... and also on your twitter support team since you can't ever reply to DMs
@AmazonHelp I placed an order that qualified for same-day delivery, but I didn't receive it until the following day. Isn't that considered "next-day" delivery?
@AmazonHelp The new Amazon delivery service is horrible! Today is the second time this week I haven't received my package despite it being marked as "delivered." Never had a problem when other companies delivered for Amazon @USPS@UPS@FedEx
@BestBuySupport I think her name was Ruth. She offered it to me for the trouble I was having with picking up an order in store. I have the case number she gave me. The customer service reps keep telling me she didn't document it. Supposedly they are going through the phone records but I doubt it
@BestBuy@BestBuySupport thanks customer service for promising me a $25 gift card but making no record of it. A special shoutout to the rep JV for calling me a liar