First, did I know Nagano does not support fan merch? No, I did not! And I still don’t know clearly what the post from 7 years ago says. I do not speak/read Japanese. Some claim the post says you can’t make merch of Chiikawa characters...
Bullying an artist with ~3k followers into apologizing for their own fan content in the name of a Hundred Million dollar company with an anime and an amusement park. Real nice