Geoffrey Niven

Cofounder of Smart Communications. An experienced technology visionary and product manager with over 25 years working in customer communications management.

[Lewis Barbour @L13WYB]

Guy from the crowd asked to play drums with The Killers and this is what happened (part 1) #thekillers #Falkirk #falkirkfc #drums #centralfm #falkirkherald

[Geoffrey Niven @gniven]

Not all SaaS services are made equal. Maybe they are just fattening us up for Christmas, just don't treat us like turkeys and make it good as soon as you can. #pelotondown

[Smart Communications @CCMInnovators]

Visit our virtual booth on July 29 and hear from @nealkeene @BreadingSMA as they discuss conversations with agents and policyholders, digital interactions, and how to leverage digital communication options. Register now! https://t.co/3dcLUlwtgN #SMARTERconversations #insuretech

[Geoffrey Niven @gniven]

Big news at Smart Communications! We’ve been named a Dominant Provider in CCM by Novarica. https://t.co/9w8n7HX8yy

[Geoffrey Niven @gniven]

Thrilled that Smart Communications was Named a Leader in CCM by @IDC! Read more. https://t.co/Z98HjeKAgn @CCMInnovators

[Geoffrey Niven @gniven]

Simon reveals the future of CCM #InnovateUK2019 @CCMInnovators

[Smart Communications @CCMInnovators]

It's time to remove the barriers that slow down your sales team. Join us for a #livewebinar on Sept. 25 an learn how a modern #docgen solution can help improve sales efficiencies. Should we save your spot? https://t.co/YywYpHnr3y

[Smart Communications @CCMInnovators]

Trying to better understand the myriad of deployment model options available today? Download this #cloud buyer's guide to discover the questions you should ask #CCM vendors during the buying process. https://t.co/sQhUXQ0c9s

[Geoffrey Niven @gniven]

New friends and returning family! We're thrilled to announce we've acquired @Intelledox Together we’ll deliver the industry’s only cloud-based, next-generation CCM platform. Learn why we're #SMARTerTogether in our recent press release: https://t.co/K3AJ5kakcr

[Geoffrey Niven @gniven]

Have you heard? Our latest #CCM benchmark survey results are out! Learn what customers are saying today about #communications across #financialservices, #insurance and #healthcare industries. https://t.co/vnDJDizKEP

[Geoffrey Niven @gniven]

@pega + @CCMInnovators = compelling customer experience solution.

[Smart Communications @CCMInnovators]

Are you using the right mix of channels to reach the modern customer? Join us on June 20 for a #livewebinar to learn which tools drive a successful #customerexperience. Register today! >> https://t.co/6b3uqWG2og

[Geoffrey Niven @gniven]

@pega + @CCMInnovators = very compelling customer experience!

[Smart Communications @CCMInnovators]

Thrilled to announce partnership with @pega and looking forward to helping enterprises make digital transformation even SMARTer! https://t.co/IuHyAcHzED

[Geoffrey Niven @gniven]

Fantastic news!

[Smart Communications @CCMInnovators]

We are thrilled to announce we were named a leader in @aspireccs’s Customer Communications Management Evaluation, recognized for our strategic vision based on our #CCM focus, ease of #integration, and strong #cloud proposition. More details here: https://t.co/6ZF8aFKXrt

[Geoffrey Niven @gniven]

Here we go again! Wow, what a screen and what a day ahead. #InnovateUS19

[Smart Communications @CCMInnovators]

Our CEO @JamesBrown_SC chimes in on the importance of adopting new forms of #customercommunications as it relates to @Apple's new #AppleCard announcement. Read more here: https://t.co/tcJUs5rdW8

[Smart Communications @CCMInnovators]

We're expanding our global team! Interested in helping companies to have SMARTer communications with their customers? Check out our #careers page and help us #ScaletheConversation. https://t.co/FFxnuq1Ih7

[Geoffrey Niven @gniven]

Let’s innovate in glorious London. #INNOVATEsmart2018

[Geoffrey Niven @gniven]

Smart Communications survey finds customers expect meaningful communications or they might walk away. Check it out! https://t.co/G1mV1aDofo

[Geoffrey Niven @gniven]

Exciting times at Smart Communications! https://t.co/350RVW8YK7

[Smart Communications @CCMInnovators]

In our latest blog post, CEO James Brown discusses the modern era of customer communications and how enterprises need to evolve to exceed customer expectations. https://t.co/G0ydQJOSNf