@SimonCalder hi Simon our flight home from Cape V was cancelled due to staffing issues last Thursday, only returned home Tuesday early hours. Apart from the fixed comp are we entitled to claim for additional car park costs and even loss of pay as have to take 2 days unpaid leave
@SimonCalder We have been stuck in Cape Verde should of flown back on the Thursday 18th, hotel ans staff have been brilliant. Less said about @TUIUK the better.
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@SimonCalder@TUIUK feel totally forgot about people need to get home to work families etc, tui are.flying to and from cape verde, but because our flight was cancelled on Thursday we are not getting told anything
@SimonCalder@TUIUK totally unacceptable from tui, stuck now in Cape Verde should of flown home Thursday to Birmingham, getting fobbed off not being told when we will get home, other tui flights have left on schedule the last day or so to Gatwick and Manchester.
@TUIUK I presume that because the tom313 from cape verde back to Birmingham which was cancelled due to technical issues on Thursdaywith the plane we will be entitled to full compensation? Still here now by the way, being kept in the dark.
@TUIUK also stuck in Cape Verde should of flown back Thursday, no updates or nothing. Tui rep at front desk this morning told us that the Birmingham flight flew into Sal last night and would fly to Boa vista this morning. People get really pissed of with blatant lies.
@TUIUK what is going on with the tom312 to boa vista, feel for the 200 people at the airport now in hotels, we are stuck the other end waiting to come home.
Radio silence now for the last 3 hours a few updates would be nice .
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