We help #broadband service providers modernize their customer experience Meet your customers where they are and use today's dominant channels to engage and support them.
Ready to differentiate on #CX and grow faster?
Get in touch to learn more -> https://t.co/STH3orHZhd
📣 GOCare Earns Spot on the 2026 #Inc5000 List of America's Fastest-Growing Private Companies
Ranked 1.994 with 172% three-year revenue growth as #broadband service providers accelerate their shift to digital-first customer engagement.
https://t.co/1W6IHJwTn5
Today's read: TEC Reduces Outage Support Tickets with GOCare and Adtran Integration 📣
https://t.co/LmlUTeRtJZ
Read the full story by clicking on the link below ⬇️
Never miss a beat in telecoms. Catch the latest news on @TheFastMode 🚀 #tech#telecoms#technews
Today's read: Shentel Deploys GOCare OutageIQ for Automated SMS Alerts and Customer Service Improvements 📣
https://t.co/yyTnOltgns
Read the full story by clicking on the link below ⬇️
Never miss a beat in telecoms. Catch the latest news on @TheFastMode 🚀 #tech#telecoms#te…
Our partnership and powerful integration are making an impact for BSPs like TEC. Proactive, targeted communications mean fewer calls and happier customers.
Across Mississippi, Alabama and Tennessee, TEC is using our outage notification API and Mosaic One, integrated with GOCare’s OutageIQ solution, to keep subscribers informed in real time and reduce pressure on support teams.
Here’s the story 👇
https://t.co/vvQjElOsmR
When a #broadband outage hits, subscribers shouldn't have to call in to find out.
TEC now uses GOCare OutageIQ + @Adtran's outage notification API & Mosaic One to auto-notify subscribers, reduce inbound calls, & strengthen trust.
Read more -> https://t.co/CNRQ51gp9x
#CX
Easy to Do Business With: A CX Modernization Playbook for Broadband Providers
Join our webinar with Eugene McCord, CIO of @PenascoValleyTe, as he shares his experiences on September 1 at 1 PM ET.
Register today https://t.co/Hr85z993dD
Looking back at the #broadband providers that put their trust in our #CX solution this year, we want to issue another warm welcome to the GOCare family to:
Cablelynx
Cumberland Connect
Everfast Fiber Networks
Peñasco Valley Telephone
SC
Shentel & Glo Fiber
We're a finalist for Network Technology Partner of the Year (#Broadband Infrastructure, OSS/BSS & Operator Software) for the 2026 @bbcmag Awards.
GOCare OutageIQ is once again recognized for its impact on operations & customer experience.
https://t.co/tOlRAbHBct
#BBCSummit
Ketchikan Public Utilities Selects GOCare to Elevate Customer Experience Across Digital Channels
Read our latest customer announcement -> https://t.co/a7McNSqzHE
GOCare OutageIQ provides
- Proactive two-SMS notifications to subscribers
- Call deflection with keyword inquiries & IVR voice intercepts
- Supports planned maintenance
- Both Shentel & Glo Fiber brands on one platform
- Fewer calls in the queue. More time for live support.
@Shentel and @GloFiber are raising the bar on customer experience and proactive communication. When service is impacted, customers shouldn't have to wonder — or call in. They partnered with GOCare to make sure they don't.
Read the press release --> https://t.co/lA0MiaGULW
Now they're building on that advantage with GOCare's Digital Experience Platform, integrated with
@7STweet, @CalixHQ , and @NISC_coop to deliver real-time outage notifications, two-way digital engagement, and automated subscriber communications
📣CUSTOMER ANNOUNCEMENT
Cumberland Connect Partners with GOCare to Elevate Digital Customer Engagement and Modernize Communications
https://t.co/wCr32xHrpi
Welcome to the Elevated CX Family @GetCCFiber!
One of TN's fastest-growing #broadband cooperatives, the ISP is adding hundreds of new members every month—and it's doing it with a member-first model and an NPS consistently above 80.
.@NTCAconnect webinar featuring experiences from @PTCI!
Revolutionizing #CX: How Rural #Broadband Providers Are Leading With Customer Experience
Thursday, June 11 at 2 p.m. ET
Free and open to all. Register --> https://t.co/V1eeKAG9FH