Gopal Kumar

[Gopal Kumar @gopal299]

@RailwaySeva Extremely frustrating. What kind of “automated system” is this if it cannot even recognise that elderly passengers need lower berths? Is automation more important than basic human sensitivity?
@IRCTCofficial @RailwaySeva @RailMinIndia @AshwiniVaishnaw

[Gopal Kumar @gopal299]

@IRCTCofficial @RailwaySeva @RailMinIndia @AshwiniVaishnaw
Urgent help for PNR 2361982573. I booked 4 tickets 2 months ahead, on the opening day, yet my elderly parents (72 & 66) have been allotted upper berths. Father is post-angioplasty; mother is post-knee replacement.

[Gopal Kumar @gopal299]

@RailwaySeva @IRCTCofficial @RailwaySeva @RailMinIndia @AshwiniVaishnaw

[Gopal Kumar @gopal299]

@RailwaySeva Relying on the TTE on the day of travel is neither practical nor reliable, as a lower berth may not be available, and passengers occupying lower berths may not always be willing or able to exchange them.

[Gopal Kumar @gopal299]

@RailwaySeva If berth allocation is fully automated, does the system not consider the age and special needs of elderly passengers? Shouldn’t elderly passengers, especially those with medical/mobility issues, be automatically given preference for lower berths where available?

[Gopal Kumar @gopal299]

@IRCTCofficial @RailwaySeva @RailMinIndia @AshwiniVaishnaw They cannot climb safely. Sufficient lower berths were available

[Gopal Kumar @gopal299]

@Yatra_Care While attempting web check-in, the payment page displayed a refundable amount of approximately ₹2,400. Subsequently, another message appeared, and I captured a screenshot of that which i have uploaded..

[Gopal Kumar @gopal299]

@YatraOfficial I have not received this refund yet...plz look in to this and expedite the refund process...

[Gopal Kumar @gopal299]

@MoCA_GoI months have passed, yet @flyspicejet continues to evade responsibility with identical copy-paste replies. No refund. No resolution. Only endless harassment of a passenger.
Kindly intervene firmly and ensure compliance instead of allowing this delay to continue.@DGCAIndia

[Gopal Kumar @gopal299]

Refund still pending for flight SG336 despite clear 3–4 day commitment at airport (even marked on boarding pass).

After chaos, boarding, deboarding & rescheduling—now no refund, no update.
PNR- QHLUQN, DOJ-24/03/2026

@flyspicejet resolve this.

@DGCAIndia @MoCA_GoI @JM_Scindia

[Gopal Kumar @gopal299]

@flyspicejet Dear guest,

"The booking is not confirmed on our end. Please reach out to the issuing agent regarding this matter"....this is the actual word from them

[Gopal Kumar @gopal299]

@flyspicejet ORN Vacations has denied receiving the refund. Please stop sending copy-paste replies and coordinate with them directly. I shouldn't have to chase multiple companies for my own money.

[Gopal Kumar @gopal299]

@MoCA_GoI Sir, I have already shared all the required details multiple times. I sincerely request you to move this matter forward instead of asking for the same information again. I am genuinely frustrated with the way this issue has been handled. Kindly help resolve it at the earliest.

[Gopal Kumar @gopal299]

@flyspicejet @makemytrip @DGCAIndia @MoCA_GoI @JM_Scindia @cpgrams

[Gopal Kumar @gopal299]

Over 2 months and STILL no refund for my SpiceJet flight SG336.
I've been forced to chase @flyspicejet, @makemytrip and ORN Vacations through countless emails, calls and posts. Each one keeps shifting responsibility while my money remains stuck.@DGCAIndia @MoCA_GoI @JM_Scindia

[Gopal Kumar @gopal299]

@flyspicejet Why should passengers run between platforms for a refund that’s entirely within your system? If booking details are visible to you, coordinate internally instead of troubling customers repeatedly.
Resolve the issue instead of redirecting endlessly.@MoCA_GoI

[Gopal Kumar @gopal299]

@makemytripcare You can clearly see “Refund” mentioned here on the boarding pass. Please don’t prolong this matter unnecessarily now. We all have many more important things to do in life — kindly close this issue and process the refund at the earliest. @flyspicejet @DGCAIndia

[Gopal Kumar @gopal299]

@makemytripcare PNR G8KW6V.....is this the split PNR you are talking about ??

[Gopal Kumar @gopal299]

@makemytrip Refund pending for SpiceJet flight SG336 (PNR G8KW6V). Booked via @makemytrip (Booking ID: NF7AK7WB41133195080).
SpiceJet asked to route via you. Kindly coordinate and process refund ASAP with status update.
@flyspicejet

[Gopal Kumar @gopal299]

@makemytripcare I am unable to locate the split PNR from my side. Booking ID is NF7AK7WB41133195080. Kindly check from your end.

[Gopal Kumar @gopal299]

@makemytripcare Split PNR - QHLUQN.....check this