@CooperativeBank I don’t understand I just used my card which was declined for Apple Pay for £250 at Sainsbury’s I got a text I replied yes tried again and it still declined why ???
@CooperativeBank why do you guys anti fraud systems block any sort of transfer it’s getting very annoying most of us are conscious of our spending. The warnings should be enough to make us think before we act. Constantly putting transfers on hold is extremely inconvenient.
@CooperativeBank this fraud system you guys have is the most stupid system I’ve ever come across recently why must I always call up to confirm a payment to a new payee, as you guys constantly hold my money. Fix this immediately it is frustrating
@AndrewMcGettig1@CooperativeBank I’ve said this myself you can’t even make a simple payment during this busy Christmas period without them mentioning ‘fraud prevention systems’ or ‘call our fraud line’ I should be able to make any type of payment and approve myself within the comfort of my home.@CooperativeBank
@CooperativeBank is officially the worse bank I’ve ever had. Online banking down ,constant card payment problems can’t send transfers 24 hours in a day #incompetentbank
@clancywalker@CooperativeBank I’ve been complaining about this for months and years they always ignore me. I think we should make a petition and honestly make this clear. They always want you to call no has TIME @CooperativeBank WE ARE TIRED!!!
@zacop98@TrelawneyIns@CooperativeBank It’s so stupid it never used to happen before but in their aim to upgrade security (which we appreciate btw) they messed everything up and they don’t take customers into consideration or this would of been dealt with
@zacop98@TrelawneyIns@CooperativeBank@CooperativeBank Is so incompetent when it comes to this I’ve been saying this for a year they’ve done about it apart from say call us 0345 721 2212 which isn’t even a 24 hour line
@CooperativeBank Why does it take up to day?!! So why do you keep our numbers and emails if you are not using it so we can approve transfers? Does it have to take up to a day? you leave people in extremely vulnerable situations
@CooperativeBank enough is enough!! I can’t even send £3000 to my nan without me calling you guys after 24 hours due to ‘security checks’. Why do you have our numbers and emails if we can’t even approve transfers through that. FIX THE SYSTEM!