Emy Gore

[Emy Gore @gore_emy]

@SouthwestAir waited on hold for 3 hours and 45 minutes just to be greeted with poor customer service telling me they can not help me.

[Emy Gore @gore_emy]

@SouthwestAir 3 hours does not seem as soon as possible @SouthwestAir

[Emy Gore @gore_emy]

@SouthwestAir still on hold. No online live chat service reps available.

[Emy Gore @gore_emy]

@SouthwestAir been on hold for over 2 hours waiting to speak to customer service. Flight got canceled 3 hours before flight through text. Now have to drive 4+ hours for new flight with ridiculous charges. How can you fix this?