@Amazon Worst customer service experience ever continues! My acct is “put on hold” on Sat and I’m told when I CALL I’ll get an EMAIL on Mon. Blocking me from all the content I’ve EVER PURCHASED over one $8 dispute-which has already been resolved once-is bullshit.
@AmazonHelp Yes, I have read the policies. However, my last 3 orders have not met those criteria. At the time of shipping (e.g., in the "Your Order Has Shipped" email) delivery dates have been given of 3, 5, & 7 days respectively despite my choosing "2 day free shipping" at check out.
So @amazon pls tell me why I pay $119 for Prime when my last 3 packages have taken 5-7 days to arrive? They haven't been delayed along the way, rather shipping confirmation email gives delivery date of 5-7 days rather than the 2 promised at check out. Seriously debating renewal.
@SouthwestAir Adding insult to injury flt 638 folks who expressed anger verbally were banned from continuing bc attendant didn’t like language. IDK if it was miscommunication or incompetence, but folks shld not be punished 4 expressing frustration caused by poor customer service.
@SouthwestAir Total #FAIL on Flt 638 DTW to STL today. Not told there would be a plane change at MDW and then told to run to new gate to get boarding pass. After running thru terminal I’m told there was no need since thru passengers will board first. #pissedoffpassenger
@WilkesLydia@ambi24@AllisonHutchiso @LitaStarr @danmartin_7@voleuseCK @JennLStewart When I chaired #sigdoc conferences we created a "social media" committee which assigned members to tweet each panel. I know #sigdoc is smaller than #cwcon, but maybe that can be coordinated for Hawai'i? Maybe connect it to @SweetlandDRC session reviews? (Just spitballing here.)
Hey @SouthwestAir trying to check-in for my flight that I paid for early bird check-in. Getting message that I can't check in until 24 hours before. Need help figuring this out please.