Tom Dobson

Wine enthusiast turned wine professional. I like old grape juice. So there.

[Tom Dobson @goutdegrape]

@quantumfiber We have done all of those fixes and have been requesting WiFi pod extenders for months and none have shipped. I will DM but the last 6+ people I have spoken too have guaranteed that pods would ship out yet we have zero

[Tom Dobson @goutdegrape]

@quantumfiber do not get quantum fiber if you might need a WiFi extender. They don’t have any for their new wifi7 routers. Upgraded my internet and they replaced the old WiFi 6 and said it would be fine. Now I pay more and have worse internet because they don’t have the hardware

[Tom Dobson @goutdegrape]

@comcastcares You’ve literally “checked” multiple times, and have sent people out. It’s on your end, not mine. I’m just here to remind you and everyone how terrible your service is

[Tom Dobson @goutdegrape]

@comcastcares I literally sent you a DM before you posted this. And haven’t received a response

[Tom Dobson @goutdegrape]

@comcastcares You mean like I’ve done multiple times in the past with no solution?

[Tom Dobson @goutdegrape]

@comcastcares hey there, just the daily reminder that your internet went out at my house again. Just like it does everyday. And yes, you’ve already sent people out. It’s a known issue in the area

[Tom Dobson @goutdegrape]

@comcastcares if the service I pay for never works, I don’t have to pay you right?

[Tom Dobson @goutdegrape]

@comcastcares internet out, yet again, in Houston. The 10 time a day occurrence. Fix your shit. Jesus Christ.

[Tom Dobson @goutdegrape]

@Xfinity hey xfinity, are you ever going to fix the internet in midtown Houston or keep charging us for a service that fucking goes out 10 times a day? And yes, I’ve had a service tech out multiple times

[Tom Dobson @goutdegrape]

@Nolij_is_pwr_ @Xfinity Hey man, that’s not that bad, my entire block goes out for 5-10 min a day about 8-10 times per day. It’s great when you work from home. But really, sorry man, at least the responded to your tweet

[Tom Dobson @goutdegrape]

@Xfinity are you ever going to fix the internet where I live? Everyone on my block has their internet cut out 10 times a day. Every time it cuts out, do I get to charge YOU a dollar?

[Tom Dobson @goutdegrape]

@comcastcares if my internet goes out multiple times a day every day...does that mean I don’t have to pay you guys every time it goes out?

[Tom Dobson @goutdegrape]

@AirCanada still refusing my refund, and was given a voucher. There literally is not a single fare available for my original itinerary that I wouldn’t have to pay an additional $200+ per ticket on top of my voucher. How is that right?

[Tom Dobson @goutdegrape]

@ChaseSupport Dropped you a reply

[Tom Dobson @goutdegrape]

@Chase I booked a ticket from Houston to Rome using my ultimate rewards points through your travel program. It got cancelled. I was then automatically issued an Air Canada travel voucher. I live in Texas, this is basically useless to me. I just want my points back.

[Tom Dobson @goutdegrape]

@ChaseSupport Hey there, I sent a dm but never got an auto response back, thanks!

[Tom Dobson @goutdegrape]

@AirCanada refused me and my CC company a refund last night and automatically issued me vouchers that I did not request. I live in Texas.@aircanada vouchers are pretty useless to me. To make matters worse, every single fare equivalent to my itinerary would be more expensive

[Tom Dobson @goutdegrape]

@AirCanada 0147440025013

0147440025014

[Tom Dobson @goutdegrape]

@AirCanada refused my Covid flight refund which they are legally required to give me, even after I cited the April 3 release from the USDOT after THEY cancelled my flight

[Tom Dobson @goutdegrape]

@comcastcares no internet in Houston, 77004 area code, any ETA on when it will be back up again?