@NewLookHelp Hey! I placed an order a couple of weeks ago and have been overcharged. I didn’t receive two items. Please could you look into this and refund the money?
@RoyalMailHelp Thank you for letting me know. How will I know if it’s been approved and if it’s not - can I dispute it as I haven’t used the postage but instead went into store as the QR codes weren’t working.
@RoyalMailHelp hey, I purchased three click and go labels on your website and have applied for refunds over three weeks ago. Please can you confirm how long I will need to wait for this to appear back in my account?
@HelloFreshUK ordered my first delivery from you and thoroughly disappointed. No peanut butter, sesame seeds or soy sauce to make one of my meals. defo not ordering again
@sainsburys I purchased this from your Harlow store a couple of weeks ago and have just realised it is over six months out of date. I don’t have a receipt as I used the scan as you shop, please advise what I should do that doesn’t require me going to the store itself.