gramofoncare

User guide available at

[gramofoncare @gramofoncare]

@mj_lalande Sorry to hear! Pls follow us back and DM your MAC and Invoice ID so we check it out! Will follow up via DM to avoid character limit. Thx!

[gramofoncare @gramofoncare]

@MattGrantAFC About the password issue, if the WPA password of your home WiFi signal (to which you connect the Gramofon) includes a special character (e.g. " , $): in this case you need to modify it to enable the connection. If the issue persist please perform the factory reset.

[gramofoncare @gramofoncare]

@MattGrantAFC Flashing red means that the Gramofon is ready to be configured. In this case follow the instructions to configure your Gramofon.

[gramofoncare @gramofoncare]

@MattGrantAFC In this case try to install the last firmware as explain in the page 32 to 35 in the user guide

[gramofoncare @gramofoncare]

@MattGrantAFC Hi Matt you can find all Gramofon support documentation here: https://t.co/Cpf1vfBgcA . This support doc include all troubleshoot known for Gramofon.

[gramofoncare @gramofoncare]

@jvamstel We have no plans for develop a new firmware as we stopped to sell the Gramofon last year.

[gramofoncare @gramofoncare]

@jvamstel No, the Gramofon is not compatible with Chromecast.

[gramofoncare @gramofoncare]

@petemounce Sorry to hear! Pls follow us back and DM your MAC ID! Will follow up via DM to avoid character limit. Thx!

[gramofoncare @gramofoncare]

@pumps1000 We´re sorry to hear you feel this way,however,as explained,this is due to the units are no longer covered by warranty.For this reason we provide the Gramofon help center built with all needed support tips.

[gramofoncare @gramofoncare]

@pumps1000 Hi Ian,Sorry to hear!Indeed both units are not covered by warranty anymore and we could only recommend you to follow strictly the instructions provided in the Gramofon Help center (https://t.co/dtLmOnZyOB), as all needed support tips are detailed there.

[gramofoncare @gramofoncare]

@benconnell Hi!Ur unit is not covered by the warranty anymore(purchased 2y+ ago)we´re unable to assist further.Plz follow the instructions in HelpCenter(https://t.co/1Pkpg7O9tg).If issue persists, it implies HW damage.But without a warranty coverage we´re unable to assist further

[gramofoncare @gramofoncare]

@TimWeinert Hi Tim, there is no ETA for updates for Gramofon. Right now we are using our resources for new challenge.

[gramofoncare @gramofoncare]

@mrfidalgo Hi, we are sorry for that. We checked that you have opened a support ticket (849215) and we will follow your request through this support ticket, please check your email inbox.

[gramofoncare @gramofoncare]

@euribem Hi Eduardo! Pls follow us back and DM us! Will follow up via DM to avoid character limit. Thx!

[gramofoncare @gramofoncare]

@Adamface1 Unfortunately Gramofon has ran out of stock, and we decided not to manufacture more units, which is why we closed our online shop. We are sorry to say that this isn't an ideal news.

[gramofoncare @gramofoncare]

@natelucey Hi Nate, follow us back and DM your Gramofon MAC (printed under the Gramofon) and we will check it for you.

[gramofoncare @gramofoncare]

@Geo193 Hi, sorry to hear! Please follow us back and DM us so we can provide detailed info about this to avoid character limit. Thanks!

[gramofoncare @gramofoncare]

@RobertvdRhee No, it's available on OpenWrt, check it out at https://t.co/46TLw4PwFa

[gramofoncare @gramofoncare]

@marcusschossow We expect to have more music services available by AllPlay.

[gramofoncare @gramofoncare]

@marcusschossow Hi, right now Gramofon team is AllPlay app from Qualcomm who works for new music service partnership .