gregory desfosses

Customer Experience & Digital #consumerfinance #embeddedfinance #mobile #management #human #conversation #millennials #news

[gregory desfosses @gregdesfosses]

@Gillette_France hello Gillette, à chaque fois que j’achète des lames ça pique un peu mais la qualité est là … mais a 5 euros la lame, ca devient un peu exagéré non ? C’est normal ou c’est une erreur ?

[gregory desfosses @gregdesfosses]

@DPD_Fr bonjour DPD France, cela fait 3 fois que votre call center me raccroche au nez et je ne sais toujours pas où en est mon colis :( pouvez vous m’aider ?

[WWF @WWF]

Twitter's iconic bird isn't the only one disappearing.

👉 Today, one in eight bird species are at risk of extinction.

But we can save them and their habitats – benefiting people and nature across the globe. RT to spread the word! #TwitterX #TwitterLogo

[gregory desfosses @gregdesfosses]

Hello to all! Hope to find you well! We continue to demonstrate how embedded finance will make your CX better and your P&L too!
2 strong insights here:
"The rage of customized services" => "Embedded Finance will be worth 7+ tr…https://t.co/UvLSlfJri1 https://t.co/b48LirdvDo

[gregory desfosses @gregdesfosses]

Bravo @Iguittardlosay excellent 👏👏😊 https://t.co/v2Jz6gtoyq

[gregory desfosses @gregdesfosses]

Petit trait d’humour en ce vendredi grave https://t.co/gmiBcY3GV8

[gregory desfosses @gregdesfosses]

BlackRock #ai = megaforce 🤔
I hope this megaforce will support a new Sustainable world 🌳🌎🌈🤞 https://t.co/CLJJc50rzI

[gregory desfosses @gregdesfosses]

The first trend describe by McKinsey & Company is, for me, the most important: 1- Customer demand for integrated experiences !!
It is all about Customer Experience !
And finance is the key to achieve their projects so it must be in! no? 🤩

#EmbeddedFi…https://t.co/NKOAC3S2Ez

[gregory desfosses @gregdesfosses]

Here we are, the maturity of digitalization of Europ is ready to reinvent the traditional acquisition model! Just a question for you:
Does banniering will optimise your customer journey? 🤔🤓
#digital #digitalbanking #digitalpayments #embeddedfinace # https://t.co/lX0EPMHWkS

[gregory desfosses @gregdesfosses]

For 70 years, BNP Paribas Personal Finance provides financial products and services to improve customers and partners experiences ! In 2023, thanks to digital maturity, Embedeed finance is the new Black! This is our Culture ! our DNA!
Improve your revenu…https://t.co/dRL3hW364X

[gregory desfosses @gregdesfosses]

Dear friends and colleagues, Digital Platforms are my new best friends ; I worked with them and follow them for very long time now 😅 and now I am ready to bring them value via financial services! To Promote access to more responsible and sustainable cons…https://t.co/FpKKi9snVy

[gregory desfosses @gregdesfosses]

But what is it???

[BNP Paribas Group @BNPParibas]

#BNPPResults The Group achieved very solid results in 2022 thanks to its diversified and integrated model. It is reinforcing its policy of engagement in society and is committed to supporting its clients in the transition to a sustainable economy.
https://t.co/r95WNfcoiW

[gregory desfosses @gregdesfosses]

#pornic #SaintNazaire merci

[gregory desfosses @gregdesfosses]

@NicolasCatard 3,1,2

[TTN @tintinades]

Version corrigée : Après la coupe du monde au Qatar, les Jeux d'hiver 2029 en Arabie Saoudite 🥰

[Armin Arefi @arminarefi]

Messages sans précédent d'actrices et de chanteuses françaises de renom (Juliette Binoche, Marion Cotillard, Isabelle Adjani, Isabelle Huppert, Angèle...) qui se coupent les cheveux en soutien au combat des Iraniennes pour leur liberté. #Iran #MahsaAmini

[gregory desfosses @gregdesfosses]

Ça fait des années que je n’ai pas été autant enthousiasmé par un film ! Allez y ! Comment voir la vie sous plusieurs angles ? Comment accepter les personnes comme elle les sont ?Comment réviser vos standards filmographiques … vous choisirez 😊

[Linou 🛸 @Linousaure]

Vu sur un groupe Star Wars. J’avoue, j’ai rigolé.

[Dominique Farrugia @farrugiadom]

Et si on parlait à nouveau d’accessibilité et de de ville inclusive. C’est possible?