Greggusrex

Always look on the bright side of life. Family, freedom and motorcycles, with a helping of canine craziness.

[Metallica @Metallica]

You might have heard... we’re bringing No Repeat Weekends to Sphere this fall, and we want you there for opening weekend!

Thanks to our friends at @winwithfandiem, we’re giving one lucky winner and their guest an unforgettable weekend in Vegas, complete with Snake Pit Tickets to our shows on October 1 & 3. But of course, that’s not all!

🐍 Pair of 2-Night Snake Pit Tickets
✈️ Round-Trip Travel
🛌 Four-Night Hotel Stay
🥂 Pre-Show Black Box Experience
✍️ Signed Setlist
🍽️ Restaurant Gift Card
🥤 Metallica x YETI Drinkwear Item
🎫 Commemorative Laminate
🛍️ Merch Pack
🎧 Audio Download of the Shows

🌎 Sweeps open worldwide! Your entry donation will help our @AWMHFoundation create sustainable communities by supporting workforce education, the fight against hunger, and other critical local services.

Donate to Win: https://t.co/nvFslLCefR

#MetallicaGivesBack #Metallica #AWMH #LifeBurnsFaster #MetallicaSphere

[Greggusrex @greggusrex]

Happy 250th USA, you magnificent experiment in democracy. Long may you continue!

[Greggusrex @greggusrex]

@a2bonline quality place to park an artic! Residential street, blind bend…

[Greggusrex @greggusrex]

@MechArenaMobile any idea when the servers will be back up, please?

[Greggusrex @greggusrex]

Thought I’d give @GBNEWS a try this morning. Until the AI travel update. Not for me (can’t stand AI voices), but at least you are doing it. Far rather a real human. But wish you all the best.

[Greggusrex @greggusrex]

@TUIUK most importantly, don’t keep demanding money and making threats to cancel holidays in the same email that you confirm the full balance is paid. Stop trying to take money. It reeks of dishonesty. @MartinSLewis please be mindful of these sharp practices.

[Greggusrex @greggusrex]

@TUIUK top rules of customer engagement:
1. Don’t steal from your customer
2. Don’t promise what you can’t deliver.
3. Own the problem
4. Address issues in a timely manner.
5. Don’t leave your poor call handlers in the lurch. Give them the support and tools to fix issues.

[Greggusrex @greggusrex]

The sole purpose I have X is not to moan about the service provided by @TUIUK , but it will be a recurring theme until they learn how to deliver customers service.

[Greggusrex @greggusrex]

@TUIUK apparently the refund has been sent, yet I have not received it. And you have tried to take a further amount from my account today.
If anyone else is remotely interested, when you have paid your holiday in full, cancel any direct debits immediately. They keep coming!!!

[Greggusrex @greggusrex]

@TUIUK Day 21 - still no sign of you refunding the incorrect amount you debited from my account.

[Greggusrex @greggusrex]

Just remember not to trust @TUIUK with your money. They say it takes (a ridiculously long) 10-14 days (depending on which customer service person you speak to). In reality it takes a lot longer. Day 16 - no money yet. #DoBetter #bookelsewhere

[Greggusrex @greggusrex]

@TUIUK Live chatted with one of your colleagues - got us nowhere. Day 17 - still waiting!!! Meanwhile I’m selling stuff on eBay to feed the kids until payday.

[Greggusrex @greggusrex]

@TUIUK Odd. We were told 10 days when we first contacted you. 10 days later I get an email stating you were processing the refund and it would take up to 14 days. 10+14=24. It’s now 15 days total and no refund. By any metric, you not being honest.

[Greggusrex @greggusrex]

@TUIUK please tell me who you bank with? I’ll avoid them - 24 days to refund a direct debit you should never have taken is really, really poor. How do you expect return custom? And the circular arguments from “customer services” are of no use.

[Greggusrex @greggusrex]

@_TUIUK__HQ_ And you aren’t @TUIUK ! You’re not even a competent scammer.

[Greggusrex @greggusrex]

@_TUIUK__HQ_ How a company with significant resources can’t pay a wrongfully obtained credit back for up to 24 days is a display of gross incompetence.

[Greggusrex @greggusrex]

@_TUIUK__HQ_ We have live chatted with someone in customer service (a misnomer) to no end. Until you can publicly assure me that you can re-credit my account today, I won’t engage with you privately. I don’t even want compensation (the damage is irreversible), I just want my money.

[Greggusrex @greggusrex]

@TChathub75205 And not an “after holiday” complaints process. This is a “here and now” issue.

[Greggusrex @greggusrex]

@TChathub75205 All I need is advising of the complaints procedure. Somebody has already “looked into this” and their only cause is “direct debits take time to process”.
That maybe, but when you take an extra payment and people can’t pay their other bills, it’s no help!