@EvansCycles could you please explain why I have been waiting two months for a £1200 refund? Order number EVAN40000074640477. Apparently it’s with finance but it’s been with them since 4th March. Please can you help progress this.
@flybe I left my passport on flight BE1342. Have contacted both airports and filed two reports. London City put me in touch with you but your lost property number continually rings out. What’s the best way to reach you please?
#georgianairways you cancelled our flights 14 months ago. We booked and paid for 4 flights and an extra night in our hotel. You still owe us £316.92. Scotty Hawkes has sent you 50 emails. Our next step is to start legal action. Can you help us?
So @parcelforce, you lost my phone on 3 Sep. One message saying it’s been found and is on the way. Another that my case is closed and I can’t be compensated without giving you the IMEI. The IMEI is on the phone. You have the phone. Can you explain next steps please? PBUX112025100
The most bizarre customer service experience with @parcelforce. 24 hr express service, picked up from my home. Perfectly packaged iPhone then disappears. Totally up to the customer to chase despite a seemingly efficient tracking service. What happened to my phone? PBUX1120251001
Dear @vueling You have had passengers at Luton airport for 3 hours after cancelling their flight at short notice. You said they would get hotels. You are now saying they have to get their own. No hotels available in 100 miles radius! People are now stranded. Is that legal?