@saketh1998@makemytrip Refund process of make my trip is really bad .. use Goibibo instead although it's child company of make my trip but customer handling is really good .. also book @AirIndiaX instead @airindia when ever possible
Infact found @goibibo & @AirIndiaX customer friendly and quick.
I know they both belong to @makemytripcare & @airindia
Still management seems to be different and proactive towards customers needs
Personal experience
Trying to get refund since many days from @airindia and @makemytripcare
Make my trip says airindia will refund It, can't do much
Airindia replies me that mmt is capable to get refund done so get in touch with them :/
Please avoid this deadly combo for bookings
Hi @makemytripcare why it's so difficult to handle such simple scenarios of full refund where airline @airindia has cancelled it's dubai flight and I am looking for refund.
Your app kept failing with error and no body answers on customer care numbers except Automated AI