Python full stack developer. 6+ years of experience. FastAPI, Django, React & GenAI/RAG. Building AI Prompt Leak Guard at CandidLoom for safer AI chats.
@Subscriptions@X@Support @premium @elonmusk@Subscriptions Paid for both X Premium AND SuperGrok. 9 days later: zero plan on my account. No Premium, no Super, no features. Support is unresponsive. You launch a new subscription while paying users get nothing. Fix my account now.
@mohammad_j43370@nischithanaidu@elonmusk@Subscriptions 6/6 A badge review can take several business days. Missing paid features also needs a subscription-access check. Keep receipts, payment IDs and contact details private. Follow up in the same case. Official chat guidance: https://t.co/paFlXJTyYL
@mohammad_j43370@nischithanaidu@elonmusk 1/6 Bro, for the Premium support chat Nishuuu mentioned: open @Subscriptions, tap Message (envelope), and explain that Google Play shows an active purchase but X treats you as free. X's current FAQ names this handle. Chat is limited to Premium subscribers.
X Premium is now part of The X Subscription. Get your X benefits plus AI usage in Grok and Cursor, starting at $8/month.
Already on X Premium or X Premium+? Your comparable plan on The X Subscription costs the same or less. Switch from your subscription settings on X, or keep your current plan.
@mohammad_j43370@nischithanaidu@elonmusk@Subscriptions 4/6 India: National Consumer Helpline (NCH): https://t.co/BbwWh06O0m or 1915 (8am to 8pm IST). Register, lodge a grievance against the seller on your receipt, attach payment/access evidence and support replies, state your remedy, and keep the docket to track it.
@mohammad_j43370@nischithanaidu@elonmusk@Subscriptions 3/6 Since you paid via Google Play, check Play Store > profile > Payments & subscriptions > Subscriptions. Confirm the purchase and X account. Share the receipt/order ID only in official private support. For refunds: https://t.co/W6BBCRaocy
@mohammad_j43370@elonmusk@X@Subscriptions@Support 3/3 My paid access is still missing. Please escalate to a human billing specialist, review the upgrade consent, restore my original Premium without another purchase, and give a written resolution timeline. Please address the refund and lost paid access separately.
@mohammad_j43370@elonmusk@X@Subscriptions@Support 2/3 A further Super upgrade charge appeared on 19 Oct. I dispute it because I did not authorize the upgrade. I requested a full refund, reversal of Super, restoration of my original paid Premium and removal of the disputed renewal. X denied the refund on 24 Oct.