@AmazonHelp Social media team also managing just 'public perception's. No resolution. They don't want you to share any order ID or tracking ID. Wonder if they can even resolve anything without that. Here just to resolve 'perception'. Lip service to 'customer obsession'
@amazonIN Guaranteed 1 day delivery but delivery agent can't contact me by 11 am so won't be delivered? Did he come? Did he even try calling? Contact delivery partner you say - have you shared any details with me? 'Chat with us', 'Talk to us' on your app is a circular loop of FAQ
@AmazonHelp Not about 1 order. Why isn't there an easier way to reach out to you. Why do customers have to keep running around in circles to try and find a way to reach you? Why have 'chat with us' and 'talk to us' on app when you actually don't provide that service. Just FAQs
There is no way to reach you! At your mercy and at the mercy of your delivery partner who clearly is calling the shots. On his mood whether he wants to deliver or not. You already have the money and clearly don't care if the customer really needed the product today! Cust exp?
@HDFCBank_Cares The issue has persisted for over a week and still does. There is nothing step by step in it - your API with Kotak Securities is broken. After entering the OTP, it gives an error message. Tried just now.
@HDFCBank_Cares Your payment link with Kotak Securities is broken for a week and no one seems to be bothered about it. Losing faith as a customer and more so as a shareholder. How does one get you to fix it?
The world's most valuable skill:
Clarity of thought.
The problem? There's no school for this.
It takes time, patience and a lot of early career fumbling.
Here are 10 cognitive distortions I faced early in my career and an insight for you to break through each one ๐๐๐
Story time! Let's talk about middle benchers, the ignored lot.
Long time back, when I quit my software developer career to go for MBA, the company asked me to play the role of faculty to train freshers.
Someone has created a dashboard where you can find all the tweets regarding covid in your region. This has been divided in four sections i.e. Injections, Oxygen Cylinders, Hospital Beds and Plasma.
https://t.co/l4L67etKI3
There are 2 things that affect your success:
1) What you bring to the table.
2) The table.
This is one of the reasons why successful people sometimes fail when they change companies.
It is a different table.