@GoogleMyBiz Thanks fo replying Dan. We did reply to the reviews. But getting positive reviews from our real customers are so hard. And 6 - 8 fake 1 star review just messes up our hard work. Is there a way we could contact someone at Google to take care of this?
@GoogleMyBiz someone is using fake/bot accounts to leave my business negative reviews on Google My Business. I have reported the matter to Google, what can I do to resolve this?