Customer Support Team

Providing assistance with travel information, service updates, complaints, lost property and general customer enquiries. Kindly send a DM for more info.

[Customer Support Team @gwrhelpchatteam]

@liam43102 Hi there, thank you for getting in touch-we're sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Customer Support Team @gwrhelpchatteam]

@danfloyd1993 Hi there, thank you for getting in touch-we're sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Customer Support Team @gwrhelpchatteam]

Hi there, thank you for getting in touch-we're sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[. @bakerainlondon]

@GWRHelp How did the feedback go? Once again, 5 trains instead of 9 and inside the train is a sweltering stagnant mess. #covid 🦠

[. @bakerainlondon]

@GWRHelp How did the feedback go? Once again, 5 trains instead of 9 and inside the train is a sweltering stagnant mess. #covid 🦠

[Customer Support Team @gwrhelpchatteam]

@DeterminedSow Hi there, thank you for getting in touch-we're sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Customer Support Team @gwrhelpchatteam]

@Notanothertw Hi there, thank you for getting in touch-we're sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Customer Support Team @gwrhelpchatteam]

@ChrisRees3 Hi there, thank you for getting in touch-we're sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Customer Support Team @gwrhelpchatteam]

@charles_uk Hi there, thank you for getting in touch-we're sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Customer Support Team @gwrhelpchatteam]

@astudyinstyIes Hi there, thank you for getting in touch-we're sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Customer Support Team @gwrhelpchatteam]

@innovfest Hi there, thank you for getting in touch-we're sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Customer Support Team @gwrhelpchatteam]

@ToeKneeCannon Hi there, thank you for getting in touch-we're sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Customer Support Team @gwrhelpchatteam]

@biffosmith14 Hi there, thank you for getting in touch-we're sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Customer Support Team @gwrhelpchatteam]

@biffosmith14 Hi there, thank you for getting in touch-we're sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Customer Support Team @gwrhelpchatteam]

@TheMarkBStewart Thank you for contacting us we would like to review your claim and assist you further, please provide your booking number, full name, email address, and phone number. Thank you

[Customer Support Team @gwrhelpchatteam]

@HamblettMike Hi there, thank you for getting in touch-we're sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Customer Support Team @gwrhelpchatteam]

Hi there, thank you for getting in touch-we're sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[MIKE HAMBLETT @HamblettMike]

@PolitlcsUK Was squeezed into an inadequate #GreatWesternRailway train from Paddington to Oxford - Sunday 18.20. They are cost-cutting by not leasing enough r-stock, and hence profiteering off passenger discomfort!
@GWRHelp

[MIKE HAMBLETT @HamblettMike]

@PolitlcsUK Was squeezed into an inadequate #GreatWesternRailway train from Paddington to Oxford - Sunday 18.20. They are cost-cutting by not leasing enough r-stock, and hence profiteering off passenger discomfort!
@GWRHelp

[Customer Support Team @gwrhelpchatteam]

@alvina4017 Hi there, thank you for getting in touch-we're sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Customer Support Team @gwrhelpchatteam]

Hi there, thank you for getting in touch-we're sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Alvina Agbenyo @alvina4017]

Good Afternoon, How do I connect to Wi-Fi on your trains?
@GWRHelp

[Alvina Agbenyo @alvina4017]

Good Afternoon, How do I connect to Wi-Fi on your trains?
@GWRHelp